NIGEL BROOKS
salesmen
Gary,IN
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
10
10
years of professional experience
Work History
Lead Technician, Assistant Manager
Chicago Ink and Toner
04.2014 - 11.2022
- Described product to customers and accurately explained details and care of merchandise
- Worked directly with departments to achieve customer satisfaction Consistently hit and exceeded sales goals by 20%.Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase
- Installed, repaired and tested Cellular phones electrical and electronic systems
- Cleaned work sites, including hauling debris and trash, cleaning tools and storing equipment
- Completed daily inspections of all electronic equipment
- Reported all unsafe activities, situations and potential hazards to supervisor
- Inspected cellular equipment for defects and safety hazards and completed necessary repairs.
- Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
Dept Manager/Saleman
Tigerdirect
06.2012 - 08.2013
- Rolled out new policies
- Increased profits by developing, initiating, and managing effective repair and Implemented innovative programs to increase employee loyalty and reduce turnover
- Developed and customer service
- Surpassed revenue goals in four consecutive quarters
- Trained, coached and mentored staff to ensure smooth adoption of company guidelines
- Provided daily support to ensure company staff had necessary tools to perform tasks efficiently.
Education
Diploma -
Calumet High School
Chicago, IL06.1989
Skills
- Customer service-oriented
- Computer-literate
- Knowledge of backup systems
- Works Well Under Pressure
- Customer Relations
- Data Analysis
- Store And assistant Management skills
Timeline
Lead Technician, Assistant Manager
Chicago Ink and Toner
04.2014 - 11.2022
Dept Manager/Saleman
Tigerdirect
06.2012 - 08.2013
Diploma -
Calumet High School
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