Nigel Patrick
Wichita,KS
Summary
Sales leadership professional with strong track record in driving team performance and achieving sales targets. Skilled in strategic planning, coaching, and conflict resolution. Known for effective collaboration, adaptability, and delivering consistent results in dynamic environments. Proven ability to inspire and motivate teams to exceed expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Benefits Specialist
Liberty National Life Insurance Company
10.2025 - Current
- Assisted clients in understanding benefits options and enrollment processes.
- Conducted research on insurance policies to enhance client support services.
- Processed benefit claims and verified documentation for accuracy.
- Maintained up-to-date knowledge of industry regulations and compliance standards.
- Business to business marketing
- Collaborated with payroll department to ensure accurate deductions related to employee benefits plans were processed correctly each pay period.
Sales Team Leader
OSL Retail Services
08.2021 - 10.2025
- Led sales team to exceed monthly targets through effective coaching and performance evaluations.
- Developed training programs to enhance product knowledge and improve customer engagement strategies.
- Analyzed sales data to identify trends, adjusting strategies to maximize revenue opportunities.
- Fostered collaborative environment, enhancing team communication and boosting morale across the district.
- Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
Retail Store Manager
T-Mobile
07.2016 - 04.2021
- Managed daily operations to ensure store efficiency and customer satisfaction.
- Trained and mentored staff to enhance team performance and service quality.
- Implemented inventory management strategies to minimize stock discrepancies.
- Developed sales strategies resulting in improved product visibility and promotions.
- Enhanced customer experience through effective conflict resolution and service training.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
Education
Associate of Science - Computer Technology And Network Administration
Wichita Technical Institute
Wichita, KS01-2020
Skills
- Team management
- Sales coaching
- Sales presentations
- Objection handling
- Closing techniques
Certification
Kansas Life, accident and health License
Timeline
Benefits Specialist
Liberty National Life Insurance Company
10.2025 - Current
Sales Team Leader
OSL Retail Services
08.2021 - 10.2025
Retail Store Manager
T-Mobile
07.2016 - 04.2021
Associate of Science - Computer Technology And Network Administration
Wichita Technical Institute