Nigel Ragland
Oakland,CA
Summary
Proven to enhance customer loyalty through exceptional service at Lady J's Soul Food, I excel in high-pressure environments, demonstrating patience and composure. Skilled in cash handling and customer satisfaction, I consistently exceeded service goals, directly contributing to a welcoming and efficient atmosphere. My reliability and proactive problem-solving ensured a seamless customer experience.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Lady J's Soul Food
2022.09 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
Education
High School Diploma -
Dozier Libbey Medical High School
Antioch, CA06.2023
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
Timeline
Customer Service Cashier
Lady J's Soul Food
2022.09 - Current
High School Diploma -
Dozier Libbey Medical High School
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