Nijala Ealey

• Managed daily in-basket tasks and high call volumes, ensuring timely follow-up and resolution of patient concerns while maintaining smooth clinic operations
• Cross-trained to support front desk operations, enhancing workflow efficiency and contributing to team flexibility
• Assisted with quality control processes for point-of-care testing, ensuring regulatory compliance and patient safety
• Oversaw sterile processing operations, ensuring surgical instruments met strict sterilization standards
• Provided direct patient care, including intake, vitals, medication administration, and education, enhancing overall patient satisfaction
• Played a key role in organizing and managing a large-scale event, providing sports physicals for over 200 students, demonstrating planning, resource allocation, and both clinical and operational coordination skills

• Scrubbed in for liposuction and tummy tuck procedures, taking lead responsibility for running the operating room
• Prepared and set up the operating room for body contouring procedures,ensuring an optimal sterile environment
• Managed patient positioning on the operating table, ensuring alignment and access for liposuction or tummy tuck surgeries, while maintaining patient comfort
and safety.
• Monitored patient vitals during the surgery, ensuring patient safety under anesthesia, while remaining focused on maintaining a smooth surgical process.
• Managed all post-operative tasks, including dressing changes, ensuring proper wound care, and educating patients on the recovery process.
• Delivered clear patient education on pre-operative and post-operative care, ensuring patients understood the steps necessary for optimal recovery and results.

• Directed daily operations for a busy clinic, managing schedules, overseeing workflows, and ensuring adherence to organizational policies and quality standards
• Supervised and trained a team of clinical staff, improving team performance and efficiency
• Supported clinic leadership by identifying areas for operational improvement and implementing workflow enhancements
• Assisted in the onboarding of new hires and conducted training on clinical protocols and Epic workflows
• Performed regular Medical Assistant duties, including:
  Conducting patient intake and gathering medical histories, Measuring and recording vital signs, Administering medications and performing venipuncture for labs, Assisting providers during exams, diagnostic tests, and minor procedures and Maintaining exam rooms, ensuring supplies and instruments were sterilized and stocked, checking for expire supplies

• managed follow-up appointments, imaging (CTs, MRIs, X-rays), and physical therapy sessions as part of comprehensive care for patients with spinal and cervical issues.

• managed the institute's in-basket pool, efficiently managing messages,tasks, and patient follow-up requests, ensuring timely communication between
providers and patients.
• Coordinated with physicians to prioritize and address patient concerns related to spinal disorders, including herniated discs, spinal stenosis, and cervical spine issues.
• Assisted with patient intake, including collecting medical histories, updating EHRs, and gathering vital signs for spinal and cervical assessments.
• Supported pain management clinics specializing in spinal and cervical conditions, assisting with procedures such as epidural steroid injections, facet joint injections, and nerve blocks.

• Managed daily store operations, including inventory control, staff scheduling, and finances.
• Supervised and trained a team of employees, ensuring compliance with company policies and fostering a positive work environment
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Coordinated with vendors for timely inventory replenishment, ensuring product availability.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.