Nija Williams
Detroit
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Academic Interventionist
Detroit Public School Community District
01.2024 - Current
- Collaborated with teachers to develop comprehensive intervention strategies for struggling students.
- Improved student engagement by utilizing a variety of instructional techniques tailored to individual learning styles.
- Provided one-on-one and small group instruction, targeting specific areas of weakness in reading and writing skills
Waitress
Starters Bar And Grill
08.2020 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Substitute Teacher
Detroit Public Schools Community District
09.2021 - 01.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Assigned, explained and graded homework.
Call Center Representative
General Dynamics
01.2017 - 12.2019
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Education
Bachelor Of Science - Psychology
William Carey University
Hattiesburg, MS05.2019
Skills
- Teamwork and Collaboration
- IEP Understanding
- Computer Proficiency
- Positive Reinforcement
- Instructional strategies
- Social-emotional support
- Active listening
Timeline
Academic Interventionist
Detroit Public School Community District
01.2024 - Current
Substitute Teacher
Detroit Public Schools Community District
09.2021 - 01.2024
Waitress
Starters Bar And Grill
08.2020 - Current
Call Center Representative
General Dynamics
01.2017 - 12.2019
Bachelor Of Science - Psychology
William Carey University
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