Nik Scarpelli
Chattanooga,TN
Summary
Dynamic media professional with a proven track record at Chattanooga Lookouts, excelling in live event coverage and equipment management. Skilled in customer relations and inventory organization, I enhance operational efficiency and elevate audience engagement. Recognized for developing broadcast templates that improved production consistency and accuracy.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Stockdale's
Hixson, TN
11.2024 - 11.2025
- Assisted customers with product inquiries and order placement, enhancing overall satisfaction.
- Conducted regular cycle counts to maintain inventory accuracy and resolve discrepancies.
- Collaborated with team members to optimize workflow and minimize downtime during peak hours.
- Assisted in inventory management by organizing and labeling stock for easy access.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Media Team Member
Chattanooga Lookouts
Chattanooga, TN
07.2024 - Current
- Managed equipment setup and breakdown for broadcasts, ensuring seamless operation.
- Managed live event coverage, providing real-time updates and graphics for the event.
- Collaborated with event coordinators to synchronize scoreboard operations with live broadcasts.
- Monitored equipment performance, troubleshooting issues to minimize downtime during events.
- Increased accuracy of displayed content by double-checking input data and making necessary adjustments promptly.
- Developed templates for recurring broadcast segments, enhancing consistency and efficiency in production processes.
Server
Chattanooga Lookouts
Chattanooga, TN
06.2024 - 09.2024
- Delivered exceptional customer service in fast-paced environment
- Collaborated with kitchen staff to ensure timely order fulfillment
- Maintained cleanliness and organization of dining areas throughout shifts
- Set up and dismantled banquet tables and chairs for various events.
- Collaborated with kitchen staff to streamline meal delivery processes.
- Followed safety and sanitation procedures to ensure compliance with health standards.
- Handled food and beverage orders for up to 125+ guests, delivering prompt and friendly service.
Education
High School Diploma -
Soddy Daisy High School
Soddy Daisy, TN05-2025
Skills
- Customer relations
- Inventory organization
- Order fulfillment
- Initiative
Timeline
Customer Service Associate
Stockdale's
11.2024 - 11.2025
Media Team Member
Chattanooga Lookouts
07.2024 - Current
Server
Chattanooga Lookouts
06.2024 - 09.2024
High School Diploma -
Soddy Daisy High School