Dynamic professional with experience as a receptionist and independent contractor, specializing in client relationship management and time prioritization. Demonstrated success in enhancing customer satisfaction through efficient issue resolution and organized scheduling. Adaptable and reliable, consistently achieving goals while managing multiple tasks in high-pressure environments. Proficient in handling phone lines, scheduling appointments, and addressing client concerns with professionalism.
- Made timely and friendly deliveries, always ensuring customers are satisfied with great service.
- Handled multiple orders at once while navigating routes efficiently under pressure.
- Communicated with customers and restaurants to resolve issues and provide updates.
- Stayed positive and professional, representing the company in a good manner.
- Demonstrated organization and reliability skills by managing my schedule and meeting my daily goals without supervision.
- Adapted quickly to changing schedules and demands, demonstrating flexibility in a fast-paced environment.
- Answered phone calls in a professional and friendly manner.
- Scheduled appointments and kept calendars organized and up to date.
- Helped clients by referring them to the right services.
- Managed client interactions with care, making sure they felt welcome and heard.
- Created and shared content on social media to engage followers and promote services.
- Resolved client inquiries promptly, enhancing customer satisfaction and loyalty rates.