Summary
Overview
Work History
Education
Skills
Timeline
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Nika Yang

Tulare,CA

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

2
2
years of professional experience

Work History

Sales Associate

CVS Pharmacy
Tulare, CA
09.2024 - Current
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Operated equipment and machinery according to safety guidelines.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Assistant Manager

Rue 21 Store
Delano, CA
04.2023 - 12.2023
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Organized displays to attract customers and promote sales.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Education

Associate of Arts - Psychology

Bakersfield College
Bakersfield, CA

Skills

  • Retail store operations
  • Customer service
  • Calm demeanor
  • Reliable and punctual

Timeline

Sales Associate

CVS Pharmacy
09.2024 - Current

Assistant Manager

Rue 21 Store
04.2023 - 12.2023

Associate of Arts - Psychology

Bakersfield College

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Nika Yang