Summary
Overview
Work History
Education
Certification
Additional Information
Timeline
Generic

Nikaya Butler

Parkville,MD

Summary

Proven track record in transportation and healthcare, notably with MTA Transit and LabCorp, showcasing expertise in safe driving practices and preventive maintenance. Excelled in creating secure, clean environments and enhancing passenger and patient experiences. Demonstrated commitment to professional development and incident reporting, balancing technical proficiency with exceptional interpersonal skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Bus Operator

MTA Transit
10.2015 - Current
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Accepted and processed fares.

School Bus Driver

Baltimore County School District
06.2014 - 11.2015
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

Phlebotomist Technician

LabCorp
11.2011 - 08.2014
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
  • Upheld HIPAA compliance through careful management of confidential patient records and lab results.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Phlebotomist

American Red Cross Blood Donation Center
06.2005 - 01.2009
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.

Mail Processing Clerk

United States Postal Service, USPS
11.2000 - 11.2009
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
  • Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
  • Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.

Education

None - General Studies

Essex Community College
Baltimore, MD

Certification

Phlebotomist certification for over 20yrs. I have also completed CPR and First Aide training.

Additional Information

I am very ambitious with have extensive experience in the medical field as well as clerical/office work. I have conducted mobile blood drives being a travel phlebotomist. I am up for all challenges.

Timeline

Bus Operator

MTA Transit
10.2015 - Current

School Bus Driver

Baltimore County School District
06.2014 - 11.2015

Phlebotomist Technician

LabCorp
11.2011 - 08.2014

Phlebotomist

American Red Cross Blood Donation Center
06.2005 - 01.2009

Mail Processing Clerk

United States Postal Service, USPS
11.2000 - 11.2009

None - General Studies

Essex Community College

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Nikaya Butler