Nikeshia Andrews
Smyrna,GA
Summary
Experienced Senior Claims Adjuster Professionally Handles Minor to Complex Auto Claims for Customers. Skilled at Working Directly With Customers and Providing Guidance Throughout the Claims Process. Committed to Successfully Managing a Complex and Diverse Caseload and Ensuring Each Party Is Satisfied With the Outcome.
Overview
22
22
years of professional experience
Work History
GAP Senior Claims Adjuster/Auditor
Safe Guard Products
Atlanta, GA
09.2013 - Current
- Investigated questionable claims to determine payment authorization.
- Settled claims according to information presented through reports, research and data verification.
- Completed required investigations on referred files within established timeframes.
- Identified and obtained evidence to ascertain claim value.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Reduced loss ratios through fair and prompt processing of claims.
- Explained premiums owed to policyholders, agents and underwriters.
- Analyzed and audited open claims to calculate additional payments owed.
P & C Claims Adjuster
Country Financial Insurance
Alpharetta, GA
05.2002 - 09.2013
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Analyzed and audited open claims to calculate additional payments owed.
- Completed required investigations on referred files within established timeframes.
- Negotiated and settled claims according to information presented through reports, research and data verification.
- Investigated questionable claims to determine payment authorization.
Education
Associate of Science - Business Administration
Herzing University
Atlanta, GA09.1997
Skills
- Team Collaboration
- Critical Thinking
- Claims Processing
- Calm Under Pressure
- MS Office
- Coaching and Mentoring
- Decision Making
- Conflict Resolution
Timeline
GAP Senior Claims Adjuster/Auditor
Safe Guard Products
09.2013 - Current
P & C Claims Adjuster
Country Financial Insurance
05.2002 - 09.2013
Associate of Science - Business Administration
Herzing University
Similar Profiles
Vanessa BrittVanessa Britt
Lease Claims Adjuster at Safe-Guard Products International, LLCLease Claims Adjuster at Safe-Guard Products International, LLC
Bryshelia EdwardsBryshelia Edwards
Account Manager at Safe-Guard Products IntlAccount Manager at Safe-Guard Products Intl
Nicolle O’ConnorNicolle O’Connor
Underwriting/QA Supervisor & Underwriting/QA Senior Manager at Safe-Guard Products International, LLCUnderwriting/QA Supervisor & Underwriting/QA Senior Manager at Safe-Guard Products International, LLC
Andrew TillerAndrew Tiller
Instrumentation and Control Engineer at Pond and CompanyInstrumentation and Control Engineer at Pond and Company
Kris ValeroKris Valero
Cook at Dennis Dean Catering CompanyCook at Dennis Dean Catering Company