Niki Long

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Kept bar presentable and well-stocked to meet customer needs.
• Mixed and served drinks

• Worked with POS system to place orders, manage bills and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Served food and beverages promptly with focused attention to customer needs.

• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.

- Conduct client assessments to determine needs and eligibility for services

- Develop and implement individualized service plans for clients

- Coordinate with other agencies and service providers to ensure comprehensive care

- Monitor client progress and adjust service plans as necessary

- Maintain detailed and accurate case records and documentation

- Advocate for clients' rights and access to necessary resources

- Assist clients in navigating and accessing community resources and benefits

- Advocate and provide emotional support for children in foster care

- Monitor the progress and well-being of children in foster care through regular visits and communication

- Facilitate reunification efforts or permanent placements when appropriate