Nikia Crews
Grayson,GA
Summary
Developed leadership and strategic planning skills in fast-paced environment, focusing on operational efficiency and team performance. Excels at identifying opportunities for process improvement and fostering collaborative work cultures. Seeking to transition into new field, leveraging expertise in team management and process optimization.
Positive, upbeat, and results-driven individual with knack for leading teams and driving performance. Possesses in-depth understanding of inventory management and customer relations, with proven ability in process optimization and strategic planning.
Overview
7
7
years of professional experience
Work History
Area Manager
Walmart Grocery Distribution Center
11.2021 - 11.2024
- Supervise and develop associates and leaders in area of responsibility.
- Monitor and manage productivity of area of responsibility.
- Supporting customer satisfaction by ensuring freight is palatable.
- Establishing a safe work environment for associates conducting observations for one best ways safe work practices.
Operational Floor Lead
Walmart Fulfillment Center 4085
07.2019 - 11.2021
- Support associates in correcting any situations that may arise.
- Liaison with management continuously throughout the day to ensure excellent customer service.
- Enforcing safety compliance daily.
- Increasing employee morality.
- Leading associates through daily tasks and assures shipping times are met.
Learning Lead
Walmart Fulfillment Center 4085
09.2017 - 07.2019
- Conducted observations on retraining/re-certifications of power equipment.
- Coordinated and conducted orientations.
- Utilizing proper feedback on associates' productivity performance in the work area.
- Osha compliance paperwork organizer.
Education
Master of Arts - Organizational Leadership
Florida Institute of Technology
Melbourne, FL12-2025
Bachelor of Science - Clinical Psychology
University of Central Florida
Orlando, FL05.2020
Associates of Arts - General Studies
Valencia College
Orlando, FL12.2017
Skills
- Great communication skills
- Seven years logistics experience
- Strong organizational ability
- Experience monitoring performance and providing motivation
- Business operations
- Supply chain management
- Experience adapting to unexpected changes within work environment
- Knowledge of handling practices and inventory movements
Accomplishments
- Resolved product issues through consumer testing.
- Changed associates moral through recognition and implementation of challenges.
- Achieved passing of collaborative audit through effectively helping with developed cleaning assignments.
- Information sharing and team development; reached a high number in outbound CPH from a 245 to 265.
- Two associates were promoted under my leadership.
Timeline
Area Manager
Walmart Grocery Distribution Center
11.2021 - 11.2024
Operational Floor Lead
Walmart Fulfillment Center 4085
07.2019 - 11.2021
Learning Lead
Walmart Fulfillment Center 4085
09.2017 - 07.2019
Master of Arts - Organizational Leadership
Florida Institute of Technology
Bachelor of Science - Clinical Psychology
University of Central Florida
Associates of Arts - General Studies
Valencia College
Similar Profiles
Nick AngelastroNick Angelastro
Operations Manager at Walmart Grocery Distribution Center 6071Operations Manager at Walmart Grocery Distribution Center 6071
Natalia LantiguaNatalia Lantigua
Human Resource Clerk at Walmart Grocery DistributionHuman Resource Clerk at Walmart Grocery Distribution
Corey WattsCorey Watts
Sanitation Technician at Grocery Outlet Distribution CenterSanitation Technician at Grocery Outlet Distribution Center
Gilberto ValentineGilberto Valentine
Owner at High Quality Maintenance ServicesOwner at High Quality Maintenance Services
Cameron LittleCameron Little
Warehouse Associate at AmazonWarehouse Associate at Amazon