NIKIA THAMES
Washington,DC
Summary
Practiced Concessions Manager with 5 years of experience coordinating food and beverage operations in the entertainment and sports platforms. Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality. Great multitasker with training in management and extensive experience in food service. Accomplished multitasker with disciplined approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level concession Manager position. Ready to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Concession Supervisor
Levy Restaurants
Washington Dc
03.2018 - Current
- Served consistent portions following recipes and control standards
- Controlled expenses and boosted profitability by managing food and labor costs
- Monitored food inventory and supplies to prevent waste
- Supervised food presentation and plating to enhance visual appeal
- Monitored food preparation, production, and plating for quality control
- Maximized team productivity by expertly delegating tasks to kitchen staff
- Supervised food and beverage personnel, evaluating performance and recommending improvements
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Concession Stand Manager
Aramark
Washington Dc
03.2010 - Current
- Developed unique events and special promotions to drive sales
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines
- Motivated staff to perform at peak efficiency and quality
- Verified prepared food met standards for quality and quantity before serving to customers
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Cashier
Aramark
Washington Dc
07.2007 - 01.2008
- Worked closely with shift manager to solve problems and handle customer concerns
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
- Stocked, tagged and displayed merchandise as required
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Built relationships with customers to encourage repeat business
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Coolidge Senior High School
Washington, DC06.1998
Skills
- OSHA Compliance
- Guest Experiences
- Operational Efficiency
- Concessions Management
- Employee Training
- Compliance Requirements
Timeline
Concession Supervisor
Levy Restaurants
03.2018 - Current
Concession Stand Manager
Aramark
03.2010 - Current
Cashier
Aramark
07.2007 - 01.2008
High School Diploma -
Coolidge Senior High School