Service-oriented professional with experience in high-volume dining environments. Managed efficient service flow while enhancing guest experiences through strong communication and teamwork. Proven ability to thrive under pressure and adapt to dynamic situations, consistently delivering exceptional customer satisfaction.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Mulligans Restaurant
West Palm Beach, Florida
01.2023 - 04.2024
Greeted and seated guests promptly, creating welcoming atmosphere at Mulligans Restaurant.
Took food and drink orders accurately from customers.
Delivered meals and beverages efficiently to tables.
Maintained cleanliness and organization of dining area throughout shifts.
Collaborated with kitchen staff to ensure timely service delivery.
Assisted in training new waitstaff on restaurant procedures.
Processed payments and managed cash register transactions, ensuring accurate and efficient financial operations.
Cashier
Steve Madden
West Palm Beach, Florida
08.2019 - 04.2020
Managed cash register operations, ensuring accuracy in cash drawer balances.
Assisted customers with product inquiries, enhancing overall shopping experience.
Processed returns and exchanges according to store policy guidelines.
Collaborated with team members to foster a welcoming shopping environment.
Adhered to store policies for health, safety, and security procedures.
Sales Associate
Fly Kickz
palm beach gardens, FL
01.2018 - 05.2018
Greeted customers and provided exceptional customer service.
Assisted customers in selecting footwear and apparel based on their needs.
Resolved customer inquiries and issues promptly to enhance satisfaction.
Handled customer complaints in a professional manner.
Processed transactions accurately and efficiently to ensure smooth customer experiences.
Organized and maintained store cleanliness to create inviting shopping environment.