Nikita Bucaroff
Oceanside,CA
Summary
Dynamic server with a proven track record at Vigiluccis Restaurant Group, excelling in customer satisfaction and conflict resolution. Leveraged time management skills to enhance service efficiency and upsell menu items, driving increased sales. Recognized for effectively resolving customer complaints, ensuring a positive dining experience and fostering guest loyalty.
Overview
16
16
years of professional experience
Work History
Server
Vigiluccis Restaurant Group
Carlsbad, CA
03.2010 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely meal preparation and presentation.
- Managed dining area cleanliness, adhering to health and safety standards.
- Assisted in training new servers on menu knowledge and service techniques.
- Processed orders efficiently using point-of-sale systems, ensuring accuracy in billing.
- Resolved customer complaints effectively, maintaining a positive dining experience.
- Upsold menu items, contributing to increased sales and customer engagement.
Education
High School Diploma -
Chaparral High School
Temecula, CA06.2004
Skills
Time management
Conflict resolution
Efficiency
Quick Learning
Eager
Highly dependable
Additional Information
I am a hard worker, with a positive attitude. I show compassion and care in all I do. I aim to help and assist any way I can
Timeline
Server
Vigiluccis Restaurant Group
03.2010 - Current
High School Diploma -
Chaparral High School