Driven and resourceful administrative professional with 11 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Executive Assistant
People Link - Petersburg Public Schools
08.2025 - 04.2026
Streamlined office operations by implementing new filing systems, improving document retrieval efficiency.
Assisted in budget preparation for departmental projects, contributing to financial accuracy and resource allocation.
Led initiatives to enhance workflows, driving improvements in operational effectiveness across the organization.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Coordinated executive schedules, ensuring efficient time management and prioritization of critical tasks.
Managed communication between departments, facilitating collaboration and information flow across teams.
Long Term Substitute Teacher
Petersburg Public Schools
09.2024 - 05.2025
Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Supervised lunchroom and recess activities.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Upheld classroom routines to support student environments and maintain consistent schedules.
Documented student progress and provided regular updates to parents.
Developed lesson plans to align with grade-level standards and objectives.
Implemented classroom management techniques to maintain positive learning environment.
Monitored student performance and provided feedback to inform instruction.
Collaborated with other educators to plan and review instruction.
Assisted students in mastering subject material and preparing for tests.
Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
Executive Assistant
Virginia Museum of Fine Arts
11.2023 - 06.2024
Served as administrative support for the Chief Curator and Deputy Director of Education and others as needed to provide support in the areas of calendar management, scheduling constituent visits, and preparing meeting logistics, agendas and materials
Assisted with research projects and drafted correspondence, reports, messages or other communications as needed for the public or internal museum memorandum.
Assisted with mailings and other special projects for departments within the Education department.
Assisted with coordinating search committees for new candidates and instrumental in preparing team for panel interviews.
Kept track of payment invoices and department budgets per state and museum guidelines.
Coordinated travel and processed necessary request information as according to the state guidelines.
Facilitated training and onboarding for incoming office staff.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Screened calls and emails and responded accordingly to support executive correspondence.
Coordinated events and worked on ad hoc projects and Volunteered to help with special projects of varying degrees of complexity.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Created and managed office systems to efficiently deal with documentation.
Promoted team productivity by keeping supplies organized and well-stocked.
Executive Assistant II
Harris Williams
07.2022 - 11.2023
Provided executive level support to managers at the management hierarchy level 3, (Managing Directors, Directors and Vice Presidents) by performing an array of administrative functions requiring confidentiality, initiative and sound decision making.
Upheld strict timetables by maintaining accurate, balanced calendars.
Volunteered to help with special projects of varying degrees of complexity.
Coordinated events and worked on ad hoc projects to include cocktail events with $30,000.00-$50,000.00 budgets.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Updated and maintained confidential databases and records using company database CRM.
Took notes and dictation at meetings, upon request.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Responsible for the planning and execution of internal and external cocktail events, holiday parties, training sessions and department group activities
Responded to routine correspondence; drafts correspondence for the executive's approval and signature; schedules appointments; coordinates meetings, conferences and travel arrangements
Provides support by screening and routing telephone calls, mail and visitors, responding to routine questions, and obtaining and furnishing information to save the manager's time
Prepared complex management reports/documents by gathering, organizing, summarizing and analyzing data
Controls expenses by monitoring and researching operating budget variances, balancing manager's expense account, authorizing bills for payment, and recommending equipment purchases.
Regional Executive Assistant
CareMore/Anthem Inc.
07.2018 - 07.2022
Regional Administrative Assistant responsible for support of the leaders in the Virginia, D.C., and Connecticut Markets to include 3 General Market managers and 2 Clinical Directors.
Planned and executed a full site closure and the reopening of new CareMore clinic duties to include: patient reassignment, construction schedules, coordinating old and new furniture pickup, site clean up schedules, and equipment delivery.
Planned and Coordinated Corporate events, seminars and training for the entire VA CareMore market to include a monthly "Senior Get Well and Stay Well" series at local nursing home to include seminars and exercise workshops to engage with elderly population. Created marketing and agendas for each session for 8 weeks.
Responsible for the maintenance of the offices by way of ordering office supplies, medical equipment, and marketing supplies for the market
Implemented procedures for onboarding of new associates
Provided accurate technical expertise with Collating and assembling materials, making arrangements for meetings/presentations
Performed various administrative duties, such as making extensive travel arrangements, making complete arrangements for conferences, composing complex but nontechnical correspondence.
Administrative Assistant III
Capital One Bank
02.2013 - 01.2018
Responsible for Calendar and time management for 4-5 Senior Directors and Directors
Answered incoming calls and provided support as required by taking inclusive messages that allow manager to respond effectively
Fielded requests and served as the main point of contact for the executive
Partnered with leadership and supporting team to effectively understand business priorities, deadlines, and goals
Coordinated board and committee meetings, including schedules and information preparation and distribution
Light project coordination, to include leading or participating in planning small events (examples include leadership offsite meetings, team planning sessions for 100+ associates, networking events, team fun events, town hall meetings)
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
Scheduled travel and create expense reports using Capital One systems
Provided clerical support to company employees, including copying, faxing and file management
Maintains confidential records and files
Created expense reports, budgets and filing systems
Special Legal Processing/DNE Reclamations
Capital One Bank
09.2011 - 09.2013
Answered in relation to banking guidelines, Levies, Garnishments, Restraints, Reclamations questions from branches and customers, and state agencies
Properly IRS, Child support, garnishment, levies and liens on consumer accounts daily, per banking standards and guidelines.
Received and processed an upwards of 250 IRS Levies, New York State Garnishments and Restraints, and any local state Child Support Enforcement Requests from various state and federal agencies daily.
Adhered to proper filing procedures to ensure correct protocol applied to current and outdated files and maintained proper and up to date files of customer accounts
Sent customer funds in the form of banking checks back to Federal government agencies after customers passed away and processed proper account closure.
Maintained and tracked department productivity and stats