Summary
Overview
Work History
Education
Skills
Timeline
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Nikita Golizdra

Brooklyn,New York

Summary

Senior IT Specialist with 10 years of comprehensive experience in delivering robust IT solutions across diverse environments. Proven expertise in user support, server management, and asset management. Adept at managing complex IT infrastructures, providing exceptional service and maintenance. A strong background in both information technology and hardware repair. Passionate about leveraging technology to solve problems and improve user experiences.

Overview

10
10
years of professional experience

Work History

Senior IT Specialist

Questex Media Group
10.2021 - Current
  • Part of a two-person team at a mid-sized digital media, marketing, and events firm with a user base of approximately 300 people spanning across US, Europe, and Asia. Primary functions include full user support (Help Desk), server support, virtualization, imaging, network setup, security, and on-premises Active Directory management. Personal specialized tasks include full responsibility over asset management (repair, maintenance, deployment, and finance), MacOS SME, Adobe Creative Suite SME, server management, server room hardware maintenance (including power and HVAC), employee training (onboarding, cyber security, software, and hardware training), building and maintaining AV equipment, and working with vendors. Provided convention center support during large events hosted by the company. IT manager for the NYC office that seats 120 people with an on-premises server room

IT Consultant

Self Employed
09.2014 - 10.2021

A personal venture started during college, providing IT and hardware installation/repair services to home users and small businesses in Maryland. Most responsibilities included hardware deployment and configuration, with more advanced projects (like office network configuration) appearing further in the venture. Later, offered custom computer building services to great success, with productivity hardware being the main focus. After moving to New York, work pivoted to assisting residents and small business in Manhattan and Brooklyn

Consultant/Hardware Repair

Macnician
02.2020 - 06.2021

Focused on hardware repair, data transfer and recovery. Responded to house calls and maintained hardware for small businesses. Assisted local school district with all repair needs

TEST Lead Technician

Goucher College IT Department
09.2014 - 08.2018

Member of a specialized IT repair technician group responsible for hardware-related emergencies on campus. Provided repair services in classrooms, auditoriums, and at events. Other responsibilities included networking, hardware maintenance, and replacement. Named employee of the month for 12 out of 27 months working there

Education

Bachelor of Arts - Communications

Goucher College
05-2018

Skills

  • Active Directory
  • Azure Active Directory
  • O365 Admin
  • Microsoft SharePoint Admin
  • AWS
  • Windows 7/8/10/11
  • MacOS 10 - 151
  • Kandji MDM
  • Adobe Creative Suite
  • Virtualization
  • Mimecast
  • JIRA
  • Asset Management
  • Hardware Repair/Troubleshooting

Timeline

Senior IT Specialist

Questex Media Group
10.2021 - Current

Consultant/Hardware Repair

Macnician
02.2020 - 06.2021

IT Consultant

Self Employed
09.2014 - 10.2021

TEST Lead Technician

Goucher College IT Department
09.2014 - 08.2018

Bachelor of Arts - Communications

Goucher College
Nikita Golizdra