Nikita James Amavizca
Williams,Arizona
Summary
Effectively meet front-end needs with skilled merchandising, customer support and register. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales experts promote products and work to boost store profits. Diligent professional with excellent multitasking, organizational and time management abilities. Skilled promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols and adaptable to new processes and procedures.
Overview
7
7
years of professional experience
Work History
Cashier
Bearizona
Williams, AZ
08.2020 - Current
- Persevered appearance of store by arranging and replenishing displays and merchandise racks.
- Processed credit cards, cash, and check payments, ensuring all transactions were.
- Answered customer questions and provided store information.
- Train new team members in cash register operation, stock procedures, and customer service.
- Following company security procedures for handling large sums of money.
- Helped with purchases and signed customers up for rewards program.
- Maintained orderly appearance of checkout area: restocked supplies as needed.
- Completed daily recovery task to keep areas clean and neat for maximum productivity.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Answered phone calls to assist customers with questions and orders.
- Processed returns to merchandise by strictly following store return and exchange procedures.
- Learned roles of other departments to provide coverage and keep store operational.
- Organize promotional displays or arrange merchandise encounters or tables to promote sales-maintained work area and kept cash drawer organized.
- Offered customers carry out service at completion of transaction.
- Resolve customer complaints professionally in accordance with company policy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Help customers find specific products, answered questions, and offered product advice.
- Directed trash removal in sanitation procedures to keep aisles and register areas organized.
- Boosted customer satisfaction levels by going extra mile to personalized service for each customer.
- Assisted customers over the phone regarding store operations, and product information.
- Built and maintained productive relationships with employees.
Retail Sales Associate
Colors of the West
Williams, AZ
09.2018 - 03.2020
- Provided product information and answered customer questions.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Use product knowledge to suggest items to match client needs.
- Bagged or packed purchases and wrapped gifts.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Maintained a clean work environment by sweeping, dusting, vacuuming, and mopping floors.
- Kept calm and applied strong problem solving and interpersonal skills to resolve conflicts.
- Performed cashier duties such as ring up sales, processing payments, and issuing receipts.
- Analyze sales data to identify trends and address sales strategies accordingly.
- Maintained thorough knowledge of stores of merchandise, current sales, and promotions.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Stocked shelves with merchandise according to the company standards.
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
- Answered store in merchandise questions that led customers to wanted items.
- Computed purchases and received and processed cash or credit payment.
- Completed transactions in an efficient manner while providing excellent customer service.
- Kept inform about new products arriving at the store on a regular basis.
- Cleaned shelves, counters, and tables to maintain organized store.
- Handled returns and exchanges according to company policies.
- Arranged and displayed merchandise to promote sales.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Opened and closed the cash register by counting money separating charge slips.
Preschool Teacher Aide
NACOG
Williams, AZ
08.2018 - 03.2020
- Participated in professional development workshops to improve teaching skills and knowledge.
- Provided clerical support to teachers, photocopying filing and organizing instructional resources.
- Developed instructional materials and visual aids to supplement lesson plans.
- Created and maintained a safe engaging learning environments for all students.
- Help teachers with material generation, lesson plan development, class preparation, and scheduling.
- Led discussion sections tutorials and laboratory sections under teacher direction.
- Establish a positive relationship with students, parents, fellow teachers and school administrators.
- Assisted teachers with lesson preparation and curriculum implementation.
- Monitored preschoolers progress, providing feedback and support as needed.
- Utilize the instructional techniques and hands on curriculum to retain interest and maximum receptive learning.
- Collaborated with colleagues to develop instructional plans that meet individual student needs.
- Organize preschoolers items by labeling and documenting collection.
- Read stories aloud to groups of children while engaging them in discussion about characters.
- Maintain safe clean and constantly supervised play environment.
- Attended in services, workshops and seminars.
- Taught daily life skills and behaviors to preschoolers to build practical knowledge.
- Provided support for individual preschoolers who needed extra help with their work.
- Attended professional development workshops and training sessions as required.
- Greeted parents and students at the start of each day and assist them in getting settled into the classroom environment.
- Assisted preschoolers with personal care needs.
- Identified early signs of emotional developmental problems in children and brought it to teachers’ attention.
- Maintained clean, well-kept classroom to encourage children to create, explore, and play with confidence.
- Help to implement positive behavior management strategies in the classroom.
- Assisted teachers with classroom activities, such as arts and crafts projects, storytelling time, and outdoor play.
- Maintained and cleaned up mats by making minor repairs and wiping down.
- Maintain daily records of activities, behaviors, meals, and naps.
- Engaged children in conversations about topics related to their interests and current events.
- Monitored preschoolers to observe behavior, enforce rules and maintain safety.
- Observe preschoolers’ performance and recorded academic and attendance.
- Worked one-on-one with students to reinforce concepts taught by the teacher.
- Made and distributed nutritious snacks by preparing and dividing into portions.
Education
High School Diploma - undefined
Williams High School
Williams, AZ05.2016
Skills
- Cash Handling
- Problem-solving abilities
- Customer service
- Empathy and patience
- Point of sale
- Price checking
- Employee training
- Verbal communication
- Product knowledge
- Multitasking capacity
- Store organization
- Return and exchange processing
- Active listening
- Self motivation
- Time management
- Training and mentoring
- Inventory stocking
- Creative thinking
- Customer assistance
- Attention to detail
- Task prioritization
- Reliable and responsible
- Clear communication
- Credits and refunds
- Restock products
- Retail merchandising
Timeline
Cashier
Bearizona
08.2020 - Current
Retail Sales Associate
Colors of the West
09.2018 - 03.2020
Preschool Teacher Aide
NACOG
08.2018 - 03.2020
High School Diploma - undefined
Williams High School