Nikita Pandey
Ranchi, Jharkhand
Summary
Results-driven Flight Attendant with nearly 3 years of experience at Qatar Airways, recognized for exceptional customer service and leadership skills. Proven ability to excel in high-pressure situations while upholding the highest standards of hospitality. Adept at problem-solving and fostering teamwork in diverse environments. Actively seeking opportunities in the corporate sector to leverage organizational expertise and strong interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Flight Attendant
Qatar Airways
Doha
05.2022 - 03.2025
- Delivered world class customer service ensuring passenger comfort and safety
- Effectively handled emergency situations, ensuring compliance with aviation safety protocols
- Collaborated with crew members to maintain a seamless and positive environment throughout the flight
- Resolved passengers concern with emotional intelligence and professionalism
- Maintained a polished appearance and high standards of grooming through the flight
- Provided personalised service to passengers, catering to their diverse cultural backgrounds
Data Validation Intern
Apna Jobs
Bangalore
01.2022 - 04.2022
- Verified and validated data for accuracy, completeness and consistency in company database
- Assisted in data entry, cleansing and quality control to ensure compliance with business standards
- Collaborated with the team to improve data validation process and efficiency
- Maintained confidentiality and handled sensitive information with accuracy and discretion
Student Counsellor Associate
Able Jobs
Bangalore
10.2021 - 12.2021
- Assisted students in academic and career planning by providing guidance on course selection and career paths
- Conducted one on one counselling sessions to address student concerns related to academics, personal development and career goals
- Provided support in organising workshops and seminars on skill development, career opportunities and mental well being
- Maintained student records and documented counselling sessions for progress tracking and future reference
Education
Bachelor of Business Administration -
Birla Institute of Technology
Ranchi, Jharkhand05.2019
Intermediate -
Kairali School
Ranchi, Jharkhand04.2016
Matriculation -
Firayalal Public School
Ranchi, Jharkhand04.2014
Skills
- Strong communication and interpersonal skills
- Emotional intelligence
- Leadership and teamwork
- Adaptability and quick decision-making
- Attention to detail and accuracy
- Time management and multitasking
- Stress Management and Resilience
Certification
- IATA Cabin Crew Training, Qatar Airways, 2022
- First Aid and CPR Certificate, Qatar Airways, 2022
- Customer Service Excellence Certificate, Qatar Airways, 2022
- Excel classes for Beginners, Coursera, 2025
Hobbies and Interests
- Reading books
- Painting
- Cooking
Languages
- Hindi, Expert
- English, Fluent
Timeline
Flight Attendant
Qatar Airways
05.2022 - 03.2025
Data Validation Intern
Apna Jobs
01.2022 - 04.2022
Student Counsellor Associate
Able Jobs
10.2021 - 12.2021
Bachelor of Business Administration -
Birla Institute of Technology
Intermediate -
Kairali School
Matriculation -
Firayalal Public School
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