Summary
Overview
Work History
Education
Additional Information
Timeline
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Nikita Parikh

Burlington,New Jersey

Summary

I’m a User Experience Researcher, I live at the intersection of research, strategy and technology and I help teams make informed decisions with meaningful data.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Sr. User Experience Researcher

United Airlines
05.2022 - Current
  • Helped reduce inefficiency within operations by conducting discovery research and contextual inquiry.
  • Maximized Network of Operation performance, enhancing end-user experience by conducting iterative research resulting in development updates.
  • Collaborated with Sr Directors and business partners to define and prioritize tools and features required to optimize daily operations


User Experience Researcher II

Elsevier
03.2020 - Current
  • Domain Experience in Educational Simulation Products and
  • Agents of Innovation - Identifying usability risks associated with teaching medical scenarios in VR in order to build on existing real world interactions and enhance immersiveness
  • Usability testing nursing educational products - Planning and running co-creation workshops to help internal and external stakeholders make informed decisions based on user research
  • Strategized, planned and executed UX research based on leadership’s decisions and KPIs - Planned and conducted research for a 12 week agents of innovation project to increase the product offerings within nursing education.

Human Factors Researcher

Cerner
08.2018 - 03.2020
  • Domain Experience in Revenue Cycle and CE Marking
  • Drove product Improvements based on research findings in close collaboration with UX designers, development teams and business leaders
  • Identified usability challenges through formative and summative testing
  • Conduct task analysis and heuristic evaluations to discover high risk tasks and methods to mitigate risk before product releases.

Design Strategist

Benjamin and Bond
05.2017 - 04.2018
  • Facilitated and contributed to workshops and design sprints
  • Collaborated with consultants, project managers and healthcare professionals, problem solve, visualize and strategize new ideas
  • Synthesize data and triangulate research to better inform the decisions we make.

Logistics Specialist

United States Army National Guard
11.2008 - 11.2014
  • Minimized process discrepancies by managing inventory and supply management..
  • Built long-term relationships with they soldiers to ensure they have everything they need.
  • Verified product orders and shipping dates for equipment parts and entered information into databases.
  • Created monthly reports of all the tools and equipment


Education

Certification - Human Factors in a Healthcare, Integrating Human Factors

Environment University of East Angila
01.2018 - 01.2018

Masters of Science - Medical Device Design

National College of Art And Design
09.2015 - 11.2016

Bachelor of Science - Industrial And Product Design

University of The Arts
05.2010 - 05.2013

Additional Information


  • Cerner Extra Mile Award 2019
  • St James's Hospital Dublin First Place at Dragons Den Award 2016

Timeline

Sr. User Experience Researcher

United Airlines
05.2022 - Current

User Experience Researcher II

Elsevier
03.2020 - Current

Human Factors Researcher

Cerner
08.2018 - 03.2020

Certification - Human Factors in a Healthcare, Integrating Human Factors

Environment University of East Angila
01.2018 - 01.2018

Design Strategist

Benjamin and Bond
05.2017 - 04.2018

Masters of Science - Medical Device Design

National College of Art And Design
09.2015 - 11.2016

Bachelor of Science - Industrial And Product Design

University of The Arts
05.2010 - 05.2013

Logistics Specialist

United States Army National Guard
11.2008 - 11.2014

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Nikita Parikh