Nikita Rani
Morrisville,NC
Summary
Dynamic flight attendant with a proven track record at Alliance Air, excelling in customer service and conflict resolution. Adept at ensuring passenger safety and compliance while fostering teamwork. Recognized for enhancing guest satisfaction through proactive problem-solving and effective communication in fast-paced environments. Committed to delivering exceptional service and building lasting customer relationships.
Overview
3
3
years of professional experience
Work History
Host
Anjappar Chettinad Restaurant
Cary, NC
08.2023 - 07.2025
- Handled customer inquiries and resolved issues efficiently and courteously.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Contributed to team efforts by accomplishing related tasks as needed.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Developed long-term relationships with customers to increase opportunities for repeat business.
Flight Attendant
Alliance Air
Delhi, DELHI
09.2022 - 07.2023
- Collaborated with team members to maintain efficient service during flights.
- Responded to passenger inquiries and resolved issues efficiently during flights.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Supported smooth takeoffs and landings by keeping passengers in compliance with flight regulations.
- Cooperated with pilots and crew members while performing duties on board the plane.
Education
Diploma in Aviation And Hospitality - Aviation
Oscar AHA
Chandigarh India07-2022
High School Diploma -
Kendriya Vidyalaya
Ambala Haryana India03-2021
Skills
- Customer Service & Guest Relations
- Safety Procedures & Compliace
- Teamwork & Collaboration
- Conflict Resolution
- Mulitasking In Fast-Paced Environments
- Adaptable & Social Personality
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Host
Anjappar Chettinad Restaurant
08.2023 - 07.2025
Flight Attendant
Alliance Air
09.2022 - 07.2023
Diploma in Aviation And Hospitality - Aviation
Oscar AHA
High School Diploma -
Kendriya Vidyalaya