Nikita Tufts
Mansfield,OH
Summary
Proven Independent Contractor at BeautyGemz101 Cosmetics, adept in client relationship building and operations oversight. Excelled in delivering optimal solutions and enhancing service quality, significantly improving customer satisfaction. Skilled in requirements gathering and safety compliance, demonstrating a strong commitment to efficiency and accuracy in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Independent Contractor
BeautyGemz101 Cosmetics
08.2022 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Observed packing operations to verify conformance to specifications.
Remote Home Health Care
Cornerstone Health Care
07.2023 - 08.2024
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Pharmacy Technician's
Walgreens Pharmacy Store
08.2021 - 05.2023
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Entered and processed patients' prescriptions into internal system.
- Counted, measured and compounded medications following standard procedures.
Education
Associate of Applied Business - Business Administration And Management
North Central State College
Mansfield, OH09-2013
High School Diploma -
Mansfield Senior High School
Mansfield, OH06-2011
Skills
- Quoting and estimating
- Requirements Gathering
- Billing control
- Service Marketing
- Operations Oversight
- Schedule Management
- Client Relationship Building
- Safety Compliance
Certification
- First Aid/CPR Certified
Timeline
Remote Home Health Care
Cornerstone Health Care
07.2023 - 08.2024
Independent Contractor
BeautyGemz101 Cosmetics
08.2022 - Current
Pharmacy Technician's
Walgreens Pharmacy Store
08.2021 - 05.2023
Associate of Applied Business - Business Administration And Management
North Central State College
High School Diploma -
Mansfield Senior High School
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