Nikita Johnson
Lawrenceville,GA
Summary
Performance-oriented sales leader with proven expertise in revenue management, client acquisition and account servicing. Diligently research competitors and market conditions to remain lean and agile in face of changing expectations and conditions. Excellent negotiator and influential program managers.
Overview
10
10
years of professional experience
Work History
Senior Operations Manager/Project Manager
Something New Destinations
Freeport, NY
03.2022 - Current
- Supervised, assisted and coached other operations managers.
- Motivated team members and devised strategies to improve workflow.
- Established short- and long-term company goals, policies and procedures, monitoring progress and results.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Implemented campaigns and promotions to help with developing goods and services.
Director OF SALES & MEMBERSHIP
YMCA OF GLEN COVE
03.2023 - 09.2023
- Retaining memberships
- Community outreach to generate more memberships
- Customer service for new and old members
- Hire and fire staff
- Training staff and scheduling payroll
SITE DIRECTOR
HOCKAMOCK YMCA
01.2021 - 01.2023
- Open and close location, greet families and prepare morning school pick up
- Oversee all construction on site and all programs on site (ordering payroll hiring firing
- Prepare and train all staff members and follow all safety guidelines
- Prepare an after-school program for children and oversee and join in the program.
Education
SACRED HEART UNIVERSITY
01.2009
Skills
- Profitability Assessments
- Problem-Solving
- Product and Service Promotion
- Team Recruiting and Onboarding
- Interdepartmental Collaboration
- Time Management
- Relationship Building
- Sales Leadership and Training
Interests
MENTAL HEALTH FIRST AID
AED CERT
EEC (EARLY EDUCATION
, CERTIFIED
2
Timeline
Director OF SALES & MEMBERSHIP
YMCA OF GLEN COVE
03.2023 - 09.2023
Senior Operations Manager/Project Manager
Something New Destinations
03.2022 - Current
SITE DIRECTOR
HOCKAMOCK YMCA
01.2021 - 01.2023
SACRED HEART UNIVERSITY
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