Work Preference
Summary
Overview
Work History
Education
Skills
Professional Achievements
Timeline
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NIKKI AFINOWICZ
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NIKKI AFINOWICZ

Management sales/customer service
Valley Mills,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Regional Sales ManagerDistrict Sales ManagerRetail Sales ManagerManagerSupervisor

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-Site
Location: Pensacola Beach, FLPanama City Beach, FLBaton Rouge, LAKey West, FL
Open to relocation: Yes

Important To Me

Career advancementWork-life balancePaid time offStock Options / Equity / Profit SharingPersonal development programsCompany Culture

Summary

Results-driven management and customer service professional with extensive experience in sales leadership, team development, business operations, and client relations. Proven record of achieving sales growth, managing high-performing teams, and delivering exceptional customer experiences. Experienced entrepreneur and independent contractor recognized for strong organizational skills, problem-solving abilities, and a commitment to operational excellence. Adept at building relationships, developing business opportunities, and leading teams to exceed performance goals.

Overview

25
25
years of professional experience

Work History

Independent Contractor - Full-Service Shopper

Instacart
Waco Area, TX
02.2026 - Current
  • Provide personalized shopping and delivery services while maintaining high customer satisfaction ratings.
  • Ensure order accuracy, timely delivery, and effective communication with customers.
  • Manage product substitutions, inventory availability issues, and customer requests.
  • Demonstrate exceptional time management, problem-solving, and customer service skills.

Independent Contractor - Full-Service Shopper

Instacart
Beaumont-Port Arthur Area, TX
05.2019 - 01.2026
  • Consistently maintained a 5-star customer rating while completing shopping and delivery services.
  • Managed multiple orders efficiently while meeting strict delivery deadlines.
  • Built strong customer relationships through professionalism and attention to detail.
  • Maintained excellent performance metrics and customer satisfaction standards.

Owner / Operator

CaNiky’s Embroidery & Monogramming
Nederland, TX
05.2013 - 05.2019
  • Founded and managed a successful embroidery and monogramming business.
  • Oversaw daily operations including sales, marketing, production, customer service, and financial management.
  • Built a loyal customer base through quality workmanship and personalized service.
  • Increased revenue through networking, referrals, and community engagement.

Regional Sales Manager

Ganz
Southeast United States
07.2011 - 07.2013
  • Led a team of 24 Territory Managers and 3 District Sales Managers across seven states.
  • Managed relationships with 35 high-volume key accounts.
  • Developed sales strategies, coached team members, and drove regional sales growth.
  • Traveled extensively to support business development and team performance.

District Sales Manager

Ganz
South & East Texas
10.2008 - 07.2011
  • Managed seven Territory Managers and an account base of 50 high-volume key accounts.
  • Achieved the #1 District ranking in the United States for two consecutive years.
  • Consistently exceeded sales objectives through effective leadership and strategic planning.
  • Recruited, trained, and developed successful sales professionals.

Territory Manager

Ganz
Beaumont, TX
05.2004 - 10.2008
  • Managed and grew a territory consisting of more than 150 retail accounts.
  • Consistently increased annual sales through new account acquisition and account development.
  • Generated new business through cold calling, relationship building, and follow-up strategies.
  • Earned Rookie of the Year and New Account Award recognition.

Cashier / Customer Service Associate

Albrecht’s Pharmacy
Clifton, TX
01.2001 - 01.2003
  • Assisted customers with prescription pickup and over-the-counter product selection.
  • Answered incoming phone calls and processed prescription refill requests.
  • Assisted with receiving and stocking inventory.
  • Prepared medication blister packs for nursing home patients.
  • Provided friendly, professional customer service in a fast-paced environment.

Education

High School Diploma -

Nederland High School
Nederland, Texas
05.1992

Skills

Leadership & Team Development

Customer Service Excellence

Sales & Business Development

Operations Management

Strategic Account Management

Worked Trade Shows in Dallas, Atlanta & Las Vegas 4 times a year

Relationship Building

Employee Coaching & Training

Problem Resolution

Territory & Regional Management

Inventory & Stock Management

Time Management & Organization

Entrepreneurial Business Operations

Professional Achievements

Ranked #1 District in the United States for Ganz for two consecutive years., Recipient of Rookie of the Year Award., Recipient of New Account Award., Successfully managed teams across multiple states and territories., Maintained a 5-star customer service rating as an Independent Contractor.

Timeline

Independent Contractor - Full-Service Shopper

Instacart
02.2026 - Current

Independent Contractor - Full-Service Shopper

Instacart
05.2019 - 01.2026

Owner / Operator

CaNiky’s Embroidery & Monogramming
05.2013 - 05.2019

Regional Sales Manager

Ganz
07.2011 - 07.2013

District Sales Manager

Ganz
10.2008 - 07.2011

Territory Manager

Ganz
05.2004 - 10.2008

Cashier / Customer Service Associate

Albrecht’s Pharmacy
01.2001 - 01.2003

High School Diploma -

Nederland High School

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