Nikki Bast
Mobile,Alabama
Summary
Dynamic and detail-oriented professional with over 8 years of experience in managing operations within fast-paced environments. Expertise includes administrative coordination, team supervision, inventory and supply management, and exceptional customer service. Proven ability to streamline daily procedures, manage complex schedules, ensure compliance with safety and policy standards, and enhance productivity through effective multitasking. Strong interpersonal and problem-solving skills support a commitment to operational excellence and foster collaborative work environments.
Overview
2027
2027
years of professional experience
Work History
Shift Manager / Administrative Lead
The Garage
Mobile, AL
03.2023 - Current
- Supported operational efficiency by coordinating shift schedules, preparing payroll, and managing staffing needs.
- Oversaw inventory management processes to maintain accuracy and efficiency. Managed order processing to enhance customer satisfaction. Cultivated strong relationships with vendors to streamline communication and logistics.
- Administered employee record documentation and daily financial reporting to ensure compliance and accuracy.
- Performed comprehensive facility checks to ensure adherence to safety and cleanliness standards while managing equipment shutdown procedures.
- Provided outstanding customer support to enhance client satisfaction while efficiently handling various administrative and operational responsibilities.
- Supervised team operations, ensuring adherence to safety protocols and operational standards.
- Trained staff on equipment usage and efficient workflow processes.
Front-of-House Manager
Loda Biergarten
Mobile, AL
10.2018 - 04.2022
- Supported guest services operations through effective management of incoming orders and supplier logistics.
- Established and updated internal documentation to enhance operational efficiency for inventory staff schedules and maintenance logs.
- Conducted compliance inspections to ensure adherence to regulations and facilitated necessary corrective actions.
- Developed and delivered training programs to ensure new team members comply with procedural guidelines and communication protocols.
- Oversaw daily operations to ensure exceptional guest experiences and service efficiency.
- Trained and mentored staff on hospitality standards and operational procedures.
- Coordinated scheduling and staffing to maintain optimal coverage during peak hours.
- Managed inventory control, ensuring availability of beverages and supplies for smooth service.
- Implemented customer feedback systems to enhance service quality and guest satisfaction.
Corporate Legal Assistant
Morgan & Morgan Law Firm
Mobile, AL
2019 - 2021
- Performed in-depth legal research to bolster case preparation and devise strategic approaches.
- Developed and assessed legal documentation to maintain compliance with industry regulations and internal policies.
- Administered case files and maintained systematic records to enhance operational efficiency.
- Supported attorneys in trial readiness through meticulous assembly of exhibits and comprehensive witness list preparation.
- Drafted and reviewed legal documents, ensuring compliance with regulations and firm standards.
- Managed case files and maintained organized records for efficient access and retrieval.
- Coordinated communication between clients, attorneys, and external parties to facilitate case progress.
- Streamlined document management processes, improving efficiency in case handling workflows.
- Efficiently maintained an up-to-date database of all active matters and their corresponding deadlines.
Assistant Manager
Bumpers Billiards
Mobile, AL
11.2015 - 11.2019
- Directed daily operational activities to ensure accurate cash handling and timely bank deposits.
- Managed team scheduling and optimized resource allocation to enhance operational efficiency.
- Performed comprehensive inspections to guarantee compliance with safety and quality protocols.
- Provided comprehensive administrative assistance to management, ensuring accurate document preparation and organized filing systems.
- Assisted in staff training, fostering teamwork and enhancing service delivery standards.
- Supervised daily operations, ensuring seamless customer experience and efficient workflow.
- Monitored cash handling procedures, maintaining accuracy and minimizing discrepancies.
- Analyzed sales data to identify trends, informing strategic decisions for promotions.
- Resolved customer inquiries promptly, enhancing brand loyalty and repeat business.
Administrative Legal Assistant
Alexander Shunnarah Personal Injury Attorneys
Mobile, AL
2015 - 2017
- Directed case file handling and maintained structured organization to support legal operations.
- Facilitated court preparation by assisting attorneys with research and document drafting to ensure effective case presentation.
- Managed client interactions and streamlined appointment scheduling to enhance service delivery.
- Created standardized templates for legal correspondence to facilitate streamlined communication processes.
- Managed case files and maintained organization within legal documentation systems.
- Assisted attorneys with research, drafting documents, and preparing for court hearings.
- Coordinated client communications and scheduled appointments efficiently.
- Implemented filing systems that improved retrieval speed and accuracy of documents.
- Supported billing processes by tracking time and expenses related to cases.
Administrative Legal Assistant
Woodruff & Love, P.C.
Talladega, AL
2012 - 2014
- Protected sensitive legal information to maintain compliance with established regulations.
- Designed and implemented efficient filing systems to streamline document access and improve accuracy.
- Streamlined billing operations to ensure accurate tracking of time and expenses for case management.
- Coordinated with team members to guarantee accuracy in task execution and timely delivery.
- Managed case files and maintained organization within legal documentation systems.
- Assisted attorneys with research, drafting documents, and preparing for court hearings.
- Contributed to successful client negotiations by preparing draft agreements and settlements for review and revision by attorneys.
- Cultivated a professional office environment by managing reception duties, greeting clients, and fielding phone calls.
- Ensured accuracy of legal documents by proofreading, editing, and verifying proper formatting according to court guidelines.
Education
High School Diploma -
Talladega Highscool
Talladega, AL01-2008
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Central Alabama Community College
Talladega, AL01-2014
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Coastal Alabama Community College
Mobile, AL01-2020
Bachelor of Science - Business Management
Columbia Southern University
Orange Beach, AL08-2027
Skills
- Administrative support
- Inventory management
- Team Supervision & Training
- Policy Compliance & Documentation
- Customer & Vendor Communication
- Time Management & Prioritization
- Cash Handling & Reporting Accuracy
- Workplace Safety & Facility Procedures
- Microsoft Office Suite POS Systems
- Proficient in Microsoft Excel, Word, and Outlook
- Quick learner with adaptability to manufacturing or office environments
- Strong communication and team coordination abilities
- Reliable, punctual, and able to thrive under pressure
Timeline
Shift Manager / Administrative Lead
The Garage
03.2023 - Current
Front-of-House Manager
Loda Biergarten
10.2018 - 04.2022
Assistant Manager
Bumpers Billiards
11.2015 - 11.2019
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Central Alabama Community College
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Coastal Alabama Community College
Corporate Legal Assistant
Morgan & Morgan Law Firm
2019 - 2021
Administrative Legal Assistant
Alexander Shunnarah Personal Injury Attorneys
2015 - 2017
Administrative Legal Assistant
Woodruff & Love, P.C.
2012 - 2014
High School Diploma -
Talladega Highscool
Bachelor of Science - Business Management
Columbia Southern University