Nikki Buglino
Highland Lakes,New Jersey
Summary
Passionate young professional with a demonstrated history of working in the F&F industry. Looking to develop and harness new skills through education and professional experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Care Specialist
MANE USA
08.2020 - Current
- Proficient in SAP for daily tasks
- Process Purchase Orders
- Monitor open order reports to ensure timely delivery
- Collaborate with Production, Planning, Accounting and Sales teams
- Address customer concerns efficiently
- Skilled in communication via Telephone, Email, Zoom, & Microsoft Teams
- Experienced in training and delegating tasks to new employees
- Thrive in fast-paced environments
Customer Care & Export Coordinator
Ungerer & Company
05.2018 - 08.2020
- Support Global Accounts for Essential Ingredients Division, focusing on A-level priority accounts
- Process purchase orders and manage international shipments using various Incoterms including EXW, CFR, CPI, DAP, & DDP
- Negotiate competitive freight rates with Forwarding Agents
- Skilled in managing shipping documents such as Commercial Invoice, COA, SDS, IMO/DG for customs clearance
Production Support Administrator
Givaudan Fragrances
11.2017 - 05.2018
- Utilized various SAP transactions to support production
- Generated labels for repacked stock orders
- Facilitated transportation of samples from production floor to QC
Education
MBA - Student, General Studies
William Paterson University
Wayne, NJ05.2026
Bachelor of Arts - Communications
The College of Saint Rose
Albany, NY05.2017
Skills
Software
- SAP
- GPMS
- FlexNet
- Outlook
- Microsoft Office
Personal
- Problem solving
- Communication
- Time management
- Reliable
Certification
Haz-Mat Certified in: Air Sea, & Truck transport
Timeline
Customer Care Specialist
MANE USA
08.2020 - Current
Customer Care & Export Coordinator
Ungerer & Company
05.2018 - 08.2020
Production Support Administrator
Givaudan Fragrances
11.2017 - 05.2018
MBA - Student, General Studies
William Paterson University
Bachelor of Arts - Communications
The College of Saint Rose
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