Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Nikki Donithan

New Port Richey ,FL

Summary

Dynamic and compassionate professional with a diverse background spanning healthcare and customer service, including a notable role at ResCare. Excelled in enhancing patient satisfaction and streamlining care processes through meticulous organization and empathetic patient care. Proven expertise in vital signs monitoring and elevating customer experiences, demonstrating exceptional time management and interpersonal skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Receptionist

Animal and Bird Medical Center
06.2020 - Current

Managed all reception activities successfully.

Facilitated seamless client check-in and check-out processes.

Patient Care Technician

ResCare
02.2014 - 10.2018
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Provided high-quality personal care to patients, promoting comfort and dignity in the comfort of their own home.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.

Jewelry Sales Associate

JCPenney
10.2007 - 02.2018
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.

Education

Nursing

Rasmussen University
Odessa, Florida

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Manual blood pressures
  • Glucose checks
  • Assisting patients in and out of bed
  • Vital signs

Certification

CPR and BLS

Timeline

Receptionist

Animal and Bird Medical Center
06.2020 - Current

Patient Care Technician

ResCare
02.2014 - 10.2018

Jewelry Sales Associate

JCPenney
10.2007 - 02.2018

Nursing

Rasmussen University
Nikki Donithan