Nikki Haley
Trinity,USA
Summary
Reliable and detail-oriented administrative and operations professional with 10+ years of experience supporting daily business operations, customer service, inventory management, documentation, reporting, scheduling, employee training, and team coordination. Experienced managing records, reviewing reports, maintaining accurate data, handling customer and client needs, coordinating workflows, and following established procedures in fast-paced environments. Strong working knowledge of Microsoft Word and Excel with proven ability to learn new software and processes quickly. Known for organization, accuracy, dependability, problem-solving, and the ability to work independently or part of a team.
Overview
12
12
years of professional experience
Work History
LDAR Technician
Think Environmental
Decatur, US
12.2021 - Current
- Maintain accurate documentation and records related to equipment inspections, calibrations, repairs, and regulatory compliance.
- Inspect equipment, identify issues, document findings, and communicate information clearly to appropriate personnel.
- Complete detailed paperwork and reports while maintaining a high level of accuracy and attention to detail.
- Maintain inventory of spare parts and supplies to support daily operations.
- Monitor equipment and emissions data while following established procedures and regulatory requirements.
- Calibrate specialized equipment and maintain accurate calibration and repair records.
- Prepare detailed documentation for submission to regulatory agencies.
- Work independently while managing daily responsibilities, priorities, and deadlines.
- Communicate findings and operational concerns with team members and supervisors.
- Train Junior technicians on procedures, documentation requirements, equipment use, and workplace expectations.
- Participate in safety meetings and support company procedures and compliance requirements.
Assembly Operator
North American Lighting
Muscle Shoals, US
08.2020 - 12.2021
- Worked in a high-volume production environment requiring accuracy, organization, and consistent attention to detail.
- Followed established procedures and production requirements while meeting daily workflow expectations.
- Inspected finished products and components for quality, defects, and compliance with established standards.
- Documented production information accurately and maintained and organized work area.
- Communicated production and quality concerns to team members and supervisors.
- Rotated between multiple workstations and quickly adapted to different responsibilities and procedures.
- Trained new employees on production processes, safety procedures, and quality expectations.
- Collaborated with team members to maintain productivity and meet operational goals.
- Participated in team meetings and supported continuous improvement and workplace safety.
Client Engagement Manager
Office Depot
Decatur, US
04.2018 - 08.2020
- Promoted into management after demonstrating strong performance, customer service, organization, and leadership abilities.
- Supported daily store operations and coordinated activities across multiple business areas.
- Reviewed incoming shipment information and assisted with receiving and inventory processes.
- Adjusted and maintained inventory records to support accurate product availability.
- Audited daily sales reports and paperwork for accuracy and completeness.
- Handled cash transactions and supported daily reporting and reconciliation procedures.
- Coordinated project timeliness and followed up on client needs to ensure timely completion.
- Managed client relationships and provided professional customer service.
- Trained and supported employees on procedures customer service and daily operational responsibilities.
- Maintained organized stock areas and ensured supplies were available for daily operations.
- Performed opening and closing responsibilities and helped maintain operational standards.
- Assisted customers with products, services, orders, and business-related needs.
Copy & Print Supervisor
Office Depot
08.2016 - 04.2018
- Supervised daily Copy & Print department operations in a customer-facing office environment.
- Managed department inventory, supplies, paperwork, and records.
- Processed customer transactions and handled cash accurately.
- Answered phones, assisted customers, and communicated professionally regarding orders and services.
- Coordinated department workflow and prioritized customer orders according to deadlines.
- Trained employees on department procedures, equipment, customer service, and quality standards.
- Performed quality-control checks on completed projects to ensure accuracy and customer satisfaction.
- Conducted routine equipment and machine maintenance checks.
- Maintained organized records and supplies to support efficient department operations.
- Provided printing, copying, faxing, and related business services.
Sales Consultant
Office Depot
06.2014 - 08.2016
- Provided professional customer service and assisted customers with products and business solutions.
- Processed transactions using point-of-sale systems and handled cash accurately.
- Maintained inventory, stocked merchandise, and organized sales areas.
- Assisted with inventory-related responsibilities and maintaining accurate product availability.
- Helped customers identify products and services based on their needs.
- Supported team sales goals and daily operational objectives.
- Assisted with training and supported fellow team members as needed.
Education
High school or equivalent -
West Morgan High School
05-2014
Skills
- Administrative & Clerical Support
- Data Entry & Documentation
- Microsoft Word & Excel
- Inventory Management & Cycle Counting
- Records & File Management
- Scheduling & Workflow Coordination
- Customer Service & Client Relations
- Reporting & Auditing
- Receiving & Inventory Records
- Order & Supply Management
- Cash Handling & Daily Reconciliation
- Employee Training & Team Support
- Quality Control & Accuracy
- Regulatory Documentation
- Problem Solving
- Phone & Customer Communication
- Office Organization
- Confidential & Detailed Recordkeeping
- Adobe Photoshop
Timeline
LDAR Technician
Think Environmental
12.2021 - Current
Assembly Operator
North American Lighting
08.2020 - 12.2021
Client Engagement Manager
Office Depot
04.2018 - 08.2020
Copy & Print Supervisor
Office Depot
08.2016 - 04.2018
Sales Consultant
Office Depot
06.2014 - 08.2016
High school or equivalent -
West Morgan High School