Summary
Overview
Work History
Education
Skills
Timeline
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Nikki Hanson

La Crosse

Summary

Dependable and hard-working individual with practical mindset and strong attention to detail.

Overview

14
14
years of professional experience

Work History

Machine Operator

Trane Technologies
01.2020 - Current
  • Operated advanced machinery to ensure smooth production flow
  • Performed rigorous quality checks to maintain high standards
  • Expertly handled assembly tasks to meet production deadlines
  • Implemented innovative solutions for machine-related issues
  • Enhanced production efficiency by refining machine setups and maintenance protocols

Operator/Laborer

Cardinal Glass Industries, Inc.
12.2016 - 12.2019
  • Efficiently operated bending machinery, enhancing production speed by optimizing processes
  • Meticulously adjusted bending equipment, ensuring precision in channel shaping for window frames
  • Supported team to meet production targets through skilled operation and maintenance of machinery

Cashier/Customer Service

Walmart
09.2015 - 11.2016
  • Managed cash transactions swiftly and accurately
  • Provided exceptional customer service
  • Maintained clean and orderly checkout areas
  • Efficiently processed customer purchases, reducing wait times and improving service quality

Call Center Representative

APAC Customer
09.2014 - 09.2015
  • Efficiently resolved customer issues, enhancing account stability and client satisfaction
  • Provided empathetic customer support, fostering positive interactions and solutions
  • Boosted client retention by addressing and resolving customer inquiries promptly

Cashier

Hardee's
03.2011 - 09.2014
  • Efficiently handled transactions, boosting customer satisfaction by ensuring accuracy and speed
  • Contributed to workflow improvements that enhanced customer experience during peak hours
  • Implemented a quick-response system to reduce customer wait times by 20%

Education

Medical Coding

Western Technical College
La Crosse
04-2025

High school or equivalent -

Aquinas
La Crosse, WI
05.2012

Skills

  • Medical terminology
  • Machining
  • Customer Service
  • Problem Solving
  • Strong work ethic
  • Willingness to learn

Timeline

Machine Operator

Trane Technologies
01.2020 - Current

Operator/Laborer

Cardinal Glass Industries, Inc.
12.2016 - 12.2019

Cashier/Customer Service

Walmart
09.2015 - 11.2016

Call Center Representative

APAC Customer
09.2014 - 09.2015

Cashier

Hardee's
03.2011 - 09.2014

High school or equivalent -

Aquinas

Medical Coding

Western Technical College

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Nikki Hanson