Nikki Knowles
Jacksonville,FL
Summary
Authorized to work in the US for any employer Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
South Georgia Medical Center
- Provides support between the medical team and all other members of the health care team in order to provide routine and direct patient duties
- Performs various tests and procedures specific for an urgent care unit maintains workload in an efficient manner to expedient the turnaround time for patient's admission and discharge
- Orientates/ preceptor for new employees and students
- Vital signs on patients, venipunctures, finger sticks, preparing exams rooms, performing GYN procedures
- Preparing specimens for the lab, scheduling office appts and outpatient procedures.
Medical Assistant
David Levenson Endocrinology
- Performed various duties including callbacks and phone triage
- Administration of various Injections
- Performing phlebotomy
- Triaging existing patients vital signs
- Worked closely with the Nurse Practitioner and Nurses pre and post chemotherapy to ensure the care of the patients
- Dr
- Performed various duties including phone triage
- Vital signs, venipunctures, callbacks, ekg's, pft's, injections/ insulin education and injections sites
- Scheduling appointments
- Contacting various companies for prescription refills
- Maintaining and ordering supplies
- Assisting with exams including fine needle aspiration biopsy of the thyroid.
Medical Assistant
Nephrology Associates of Northeast Florida
09.2022 - Current
- Assisted providers with medical procedures
- Escorted patients to exam rooms
- Recorded patient vital signs
- Answered a high volume of phone calls
- Verified and scheduled patient appointments
- Responsible for back office duties
Medical Assistant
Florida Kidney, Accessioner
03.2019 - 08.2022
- Performed in-office procedures
- Provided patient care
- Obtained patient information
- Triaged patients
- Responsible for scheduling patients for appointments
- Responsible for back office duties
- Specimen
US Laboratories
06.2018 - 03.2019
- Receives specimens checks all information for accuracy
- Prepares specimens for send outs separates specimens as needed
- Plates urine cultures and wounds cultures enters data to order appropriate tests based on the requisitions and creates new patients accounts
- Contacts the facilities when needed assist phlebotomist with specimen collection requirements when asked
- Answers various different phone calls from customer service.
Medical Assistant Certified, Ankle Specialist
Foot
10.2017 - 10.2018
- Triage new and existing patients obtaining medical history
- Lower extremities casting
- Diabetic shoe orders and fitting
- Explaining treatment and procedures for post-op including medication instructions and diets
- Performing X-rays of the lower extremities.
Medical Assistant
Lexington Podiatry
01.2017 - 09.2017
- Triage new and existing patients obtaining medical history and registering information into medical administrative software
- Performing custom brace and orthotics casting
- Performing laser therapy treatment
- Lower extremities casting
- Diabetic shoe orders and fitting
- Explaining treatment and procedures for post-op including medication instructions and diets
- Performing X-rays of the lower extremities.
Medical Assistant
David Levenson
09.2016 - 01.2017
- Assisting with various exams
- Injections venipunctures all aspects of a back office MA
- Triage new and existing patients
- Assisting with Thyroid fine needle aspirations biopsies
- Education diabetic patients on proper insulin injections techniques and glucose meters
- Maintaining and order supplies
- Performing phlebotomy and EKG'S.
Customer Service Rep
American Home Patient
08.2014 - 08.2016
- Answer and direct incoming calls
- Greeted and assisted customers with retail sales, payments on accounts, and equipment exchanges
- Completed admission intake forms and invoices for sales and rentals
- Quoted prices, logged and coordinated rental pick-ups
- Maintained master files for customers, insurance companies, physicians, referrals, and diagnoses
- Supported warehouse with inventory related tasks.
Customer Service Rep
Convergy's
06.2012 - 08.2014
- Changing services ordering equipment
- Bundling services with internet and phone partners
- Taking and making arrangements educating customer of the different products offered sports subscriptions, premier channels and ppv events.
Education
Education Diploma - Medical Assistant
Concorde Career Institute
Miami, FL Vocational
Lauderhill Community School
Lauderhill, FLSheridan Vocational School
Hollywood, FLSkills
- Proper Sterilization Techniques
- Simple Dressings
- Pulmonary Function Tests (PFTs)
- Case Management
- Experience Administering Injections
- Intake Experience
- EMR Systems
- Patient Care
- Phlebotomy
- Medical Imaging
- Vital Signs
- Triage
- Venipuncture
- Medical Scheduling
- Laboratory Experience
- Anatomy Knowledge
Certification
Experience Administering Injections (10+ years)
Intake Experience (10+ years)
EMR Systems (7 years)
Patient Care (10+ years)
Phlebotomy (10+ years)
Medical Imaging (2 years)
Vital Signs (10+ years)
Triage (10+ years)
Venipuncture (10+ years)
Medical Scheduling (5 years)
Laboratory Experience (10+ years)
Anatomy Knowledge (10+ years)
Certifications and Licenses
CPR Certification
Timeline
Medical Assistant
Nephrology Associates of Northeast Florida
09.2022 - Current
Medical Assistant
Florida Kidney, Accessioner
03.2019 - 08.2022
US Laboratories
06.2018 - 03.2019
Medical Assistant Certified, Ankle Specialist
Foot
10.2017 - 10.2018
Medical Assistant
Lexington Podiatry
01.2017 - 09.2017
Medical Assistant
David Levenson
09.2016 - 01.2017
Customer Service Rep
American Home Patient
08.2014 - 08.2016
Customer Service Rep
Convergy's
06.2012 - 08.2014
Medical Assistant
South Georgia Medical Center
Medical Assistant
David Levenson Endocrinology
Education Diploma - Medical Assistant
Concorde Career Institute
Vocational
Lauderhill Community School
Sheridan Vocational School
Similar Profiles
Kourtney MizellKourtney Mizell
Respiratory Therapist at South Georgia Medical CenterRespiratory Therapist at South Georgia Medical Center
Anne CutterAnne Cutter
Echo Technologist at South Georgia Medical CenterEcho Technologist at South Georgia Medical Center
Cindy MorganCindy Morgan
Diagnostic Lab Coordinator/RRT at South Georgia Medical CenterDiagnostic Lab Coordinator/RRT at South Georgia Medical Center
Latonya GordonLatonya Gordon
Assistant Director of Nursing at South Georgia Medical Center HealthAssistant Director of Nursing at South Georgia Medical Center Health
DESADA DEDADESADA DEDA
Nurse Extern at McLaren HospitalNurse Extern at McLaren Hospital