Summary
Overview
Work History
Education
Skills
Certification
Certifications
Timeline
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Nikki Milo

Staten Island

Summary

Nursing professional ready to bring comprehensive training and hands-on experience to role. Proven ability to support medical teams in delivering high-quality patient care and maintaining clinical standards. Known for collaborative spirit and adaptability in dynamic environments, leveraging strong organizational and interpersonal skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Walgreens
10.2020 - 01.2025


  • Maintained specialized knowledge of departmental merchandise to support customer questions, and inform buying decisions.
  • Adhered to company safety polices regarding floor management and customer interactions.
  • Provided optimal customer engagement, resulting in increased sales conversions
  • Answered incoming phone calls and addressed questions from customers and health care providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Communicated with patients to collect information about prescriptions and medical conditions, or arrange consultations with pharmacists.

Student Nurse Preceptee

Memorial Sloan Kettering Hospital Center
09.2024 - 12.2024
  • Completed 76- hour student nurse preceptorship.
  • Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
  • Provided direct patient care for a group of 3 to 5 patients per shift, including assessments, monitoring vital signs, assessing pain, and documenting findings.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with a multidisciplinary team to create individualized care plans, ensuring patient safety and optimal outcomes.

Head Hostess

Mikes Oakwood Diner
05.2018 - 01.2020


  • Monitored dining area to assess server capacity and estimate wait times.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Answered phones promptly to record and confirm reservations.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Education

Bachelor of Science - Nursing

Wagner College
Staten Island, NY
12-2024

Bachelor of Science - Psychology

College of Staten Island
Staten Island, NY
05-2023

Skills

  • Team Collaboration
  • Safety Awareness
  • Stress Management
  • Patient Advocacy
  • Health promotion
  • Task prioritization
  • Patient assessment & monitoring
  • Compassionate and caring communication
  • Attention to detail
  • Infection Control

Certification


• Fundamentals of Nursing, Eger Health Care and Rehabilitation Center, Staten Island, NY, Fall 2023

• Medical-Surgical Nursing I, Staten Island University Hospital, Staten Island, NY, Spring 2024

• Obstetrics, Richmond University Medical Center, Staten Island, NY, Spring 2024

• Pediatrics, Richmond University Medical Center, Staten Island, NY, Spring 2024

• Medical-Surgical Nursing II, Staten Island University Hospital, Staten Island, NY, Summer 2024

• Psychodynamic Dimensions of Psychiatric Mental Health, Richmond University Medical Center, Staten Island, NY, Summer 2024

• Community Health Nursing, Arrochar Friendship Club, Staten Island, NY, Summer 2024

• Clinical Simulation Labs, Advanced clinical training while encouraging safe patient care and teamwork

Certifications

  • Basic Life Support (BLS), American Heart Association

Timeline

Student Nurse Preceptee

Memorial Sloan Kettering Hospital Center
09.2024 - 12.2024

Customer Service Associate

Walgreens
10.2020 - 01.2025

Head Hostess

Mikes Oakwood Diner
05.2018 - 01.2020

Bachelor of Science - Nursing

Wagner College

Bachelor of Science - Psychology

College of Staten Island

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Nikki Milo