Nikki Scarano
Worthington,OH
Summary
Mortgage professional with robust background in mortgage lending and client service. Adept at managing loan applications, assessing borrower eligibility, and ensuring compliance with regulations. Proven ability to leverage exceptional time management, research, analysis, and strong organizational skills to enhance efficiency and productivity. With my ability to work independently and with a team, I am confident in my ability to exceed expectations, deliver exceptional results and prove to be a valuable asset to any team.
Overview
23
23
years of professional experience
Work History
Loan Processor
NVR Mortgage
Columbus, OH
03.2024 - Current
- Facilitates the home buying process for Ryan Homes in the Columbus, Chicago, and Cleveland Markets.
- Execute thorough verification of loan application documentation to uphold regulatory compliance and accuracy.
- Facilitated interactions among clients, the builder, real estate agents and third parties to ensure successful real estate transactions.
- Attains and sustains a readiness score exceeding 86%, ensuring file clearance for closing at least 7 days ahead of closing deadlines.
DIVISION PRODUCTION MANAGER
Primary Residential Mortgage, Inc
Indianapolis, IN
10.2019 - 04.2022
- Quickly and efficiently resolved issues and escalations to maintain increased productivity goals.
- Oversaw division pipeline operations across five branches.
- Developed and implemented trainings and collaboration with Transaction Coordinators and Loan Processors to communicate objectives and goals.
- Monitored and managed division performance and report findings to Senior Management. Increased production throughout division with established, hands-on, lead-by-example approach to management.
LOAN OFFICER ASSISTANT
Movement Mortgage & New American Funding
Indianapolis, IN
01.2017 - 10.2019
- Completed loan applications on Form URLA, ran credit, structured files, ran AUS, and reported findings to LO.
- Facilitated collection and organization of third-party vendor requirements for all active loans, emphasizing FHA, VA, conventional, non-conforming, USDA, and bond loans.
- Analyzed loan documentation for sufficiency of income, asset, and credit records prior to delegation to loan processing team.
- Provided timely updates to clients on loan progress to ensure transparency during closing and funding phases.
LOAN PROCESSOR
Keller Williams Mortgage, Dba Smarter Mortgages
Powell, Ohio
07.2014 - 12.2016
- Review loan files for accuracy and completeness, identify missing documentation, and generate condition lists for applicants.
- Work with customers in person, via email, text and telephone to answer questions, process transactions, and resolve issues to meet deadlines.
- Prepare documents for Underwriting by verifying Client income, credit reports, title documents and any other necessary information.
- Consistently meeting closing deadlines and coordinate closing process with Loan Officer, Title Companies and Clients.
SR MORTGAGE CONSULTANT & LOAN PROCESSOR
JPMorgan Chase
Columbus, Ohio
12.2002 - 03.2013
- Originated and maintained a pipeline up to $15 million in a high-volume, fast paced environment.
- Consistently in top 5% for volume, cycle time and customer service scores as Loan Processor.
- Hand selected for specialty teams to assist Union Members, Employees, Hope for Homeowners, as well as provide purchase and relocation packages for affinity relationships.
Education
BACHELOR OF ARTS - PYSCHOLOGY
The Ohio State University
OH01-2000
Skills
- Time Management
- Remote Work
- Teamwork & Collaboration
- Research & Analysis
- Customer Relations
- Attention To Detail
- Organizational Skills
- Crisis Management
- Conflict Resolution
Timeline
Loan Processor
NVR Mortgage
03.2024 - Current
DIVISION PRODUCTION MANAGER
Primary Residential Mortgage, Inc
10.2019 - 04.2022
LOAN OFFICER ASSISTANT
Movement Mortgage & New American Funding
01.2017 - 10.2019
LOAN PROCESSOR
Keller Williams Mortgage, Dba Smarter Mortgages
07.2014 - 12.2016
SR MORTGAGE CONSULTANT & LOAN PROCESSOR
JPMorgan Chase
12.2002 - 03.2013
BACHELOR OF ARTS - PYSCHOLOGY
The Ohio State University
Awards
I've received the Rookie of the Year Award following the completion of my first year of employment with NVR Mortgage in 2025.
Our Branch received the Branch of the Year Award in 2026, recognizing our dedication and hard work by hitting specific metrics as a Team.