Nicole Silverman
Vista,US
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly organized, proactive and punctual with team-oriented mentality. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Seasonal Supervisor
COSTCO WHOLESALE
Vista, US
10.2025 - Current
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Ensured that safety protocols were followed at all times by all staff members.
- Motivated employees to reach highest professional potential.
- Answered customer questions and made product recommendations according to needs.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
Front End Assistant
COSTCO WHOLESALE
Vista, US
11.2024 - 10.2025
- Efficiently operated a cash register, accurately processing customer transactions.
- Participated in team meetings discussing new ideas for improving store operations.
- Assisted in stocking shelves, ensuring accurate product placement and rotation.
- Greeted customers and provided excellent customer service, resolving any customer issues quickly and courteously.
- Conducted price checks on items as requested by customers or management staff members.
- Followed company policies and procedures regarding use of equipment, security protocols, and other operations related matters.
- Provided excellent customer service to satisfy guests.
Fulfillment Lead
TARGET
Escondido, US
03.2023 - 10.2024
- Ensured accuracy of orders prior to shipping by verifying the quantity, product type, and address information.
- Developed strategies for efficient order fulfillment processes and procedures.
- Organized workflow to ensure all orders were processed accurately and on time.
- Conducted regular training sessions for new hires on order fulfillment systems and procedures.
- Analyzed data from reports to identify areas of improvement in order processing efficiency.
- Collaborated with other departments to develop long-term solutions that improve customer service experience.
- Developed and maintained an efficient process for order fulfillment to ensure accuracy and timely delivery of goods.
- Analyzed performance data to identify areas for improvement within the operation team.
- Coached employees on ways to improve efficiency, accuracy and overall productivity.
Retail Operations Manager
ULTA BEAUTY INC.
Carlsbad, US
02.2021 - 02.2023
- Managed schedules of team of 25-35 personnel to keep shifts properly staffed.
- Mentored & trained new and existing employees for advancement to new positions.
- Built strong operational teams to meet process and production demands.
- Orchestrated rollout of policies and procedures, effectively contributing to management team.
- Measured and reviewed performance via KPIs and metrics.
- Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Monitored and reported on damaged goods, initiating corrective action and eliminating waste.
- Performed scheduled inventory counts and supply audits.
- Conducted routine and ad hoc reporting and analysis to evaluate inventory performance, diagnosing and resolving issues.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
- Answered customers' questions about products, prices and availability.
Merchandise and Service Coordinator
ULTA BEAUTY INC.
Carlsbad, US
04.2019 - 02.2021
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
- Printed labels and tags for for-sale merchandise.
- Communicated and coordinated planogram execution with store management.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Built product displays and placed appropriate signage for merchandise.
Education
High School Diploma -
Carlsbad High School
Carlsbad, CASome College (No Degree) - Psychology
Santa Barbara City College
Santa BarbaraSkills
- Retail merchandising
- Shrink reduction
- Inventory ordering
- Loss prevention
- Sound judgment
- Schedule management
- Analytical
- Organizational skills
- Decision-making
- Proficient in Excel
- Problem solving
- Time management
Timeline
Seasonal Supervisor
COSTCO WHOLESALE
10.2025 - Current
Front End Assistant
COSTCO WHOLESALE
11.2024 - 10.2025
Fulfillment Lead
TARGET
03.2023 - 10.2024
Retail Operations Manager
ULTA BEAUTY INC.
02.2021 - 02.2023
Merchandise and Service Coordinator
ULTA BEAUTY INC.
04.2019 - 02.2021
High School Diploma -
Carlsbad High School
Some College (No Degree) - Psychology
Santa Barbara City College