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Nikkie Bounsavang
Sioux Falls,United States
Work Preference
Summary
Detailed Special Projects Coordinator boasting well-developed skills in Zoho CRM and Adobe Acrobat. Accurately delivered successful projects and met tight deadlines. Knowledgeable professional with wealth of experience working with diverse range of individuals.
Overview
10
10
years of professional experience
Work History
Bartender/Server
Buffalo Wild Wings
Sioux Falls, SD
07.2026 - Current
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Business Partner Coordinator
TAK Broadband
Sioux Falls, SD
05.2021 - 05.2026
- Facilitated and maintained relationships between your organization and vendors/partners, negotiating contracts, creating standards for the vendors.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
Vendor Admin
TAK Broadband
Sioux Falls, SD
06.2020 - 05.2021
- Documented information and submitted detailed reports.
- Reviewed and analyzed detailed records.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Payment Processor
Total Card, Inc
Sioux Falls, SD
05.2020 - 06.2020
- Processed and sent invoices, adjustments and credit memos to customers
- Performed data import, scanning or manual keying processes to verify invoice accuracy
- Generated, mailed and monitored invoices
Bartender/Server
Buffalo Wild Wings
Sioux Falls, SD
04.2020 - 05.2020
- Mixed unique and interesting cocktails for customers, including bar specials.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Server
Olive Garden
Sioux Falls, SD
08.2019 - 04.2020
- Serviced guests with food and beverage requests in a timely, professional, and friendly manner.
- Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible.
- Ensured all tables and silverware were placed neatly and everything was tidy and clean at all times.
Office Assistant
Marthaler Chevrolet of Worthington
Worthington, MN
01.2019 - 08.2019
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Cropped, manipulated and performed color balance for final images.
- Emailed and mailed invoices and reminders to clients to obtain payments within expected deadlines.
- Processed refunds and overpayments for clients by crediting customer accounts or giving bill credits.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Reviewed files, records and other documents to obtain information to respond to requests.
IT Administrative Assistant
Wells Fargo
Sioux Falls, SF
06.2017 - 11.2018
- Answer and manage incoming and outgoing calls while recording accurate messages
- Maintain a clean reception area, including lounge and associated areas
- Manage filing system
- Create, maintain, and enter information into databases.
- Maintained inventory of office supplies and placed orders.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Cashier
Hy-Vee, Inc
Worthington, MN
03.2017 - 04.2018
- Issue receipts, refunds, credits, or change due to customers
- Calculate total payments received during a time period and reconcile this with total sales
- Weigh items sold by its weight to determine prices
- Provide assistance to elderly customers or those who required help by carrying bags out to their vehicles.
Office Assistant
ABRA Auto Body & Glass
Worthington, MN
12.2016 - 06.2017
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Informed and supported business leaders through consistent communication and administrative support duties.
Education
Associate of Science - AS - Business Management
Minnesota West Community and Technical College
01.2018
Skills
- Adobe Acrobat
- Organization Skills
- Time-efficient
- Zoho CRM
- Microsoft Excel
- Microsoft
- PowerPoint
- Signnow
- Time Management
- Microsoft Outlook
- Customer Service
Timeline
Bartender/Server
Buffalo Wild Wings
07.2026 - Current
Business Partner Coordinator
TAK Broadband
05.2021 - 05.2026
Vendor Admin
TAK Broadband
06.2020 - 05.2021
Payment Processor
Total Card, Inc
05.2020 - 06.2020
Bartender/Server
Buffalo Wild Wings
04.2020 - 05.2020
Server
Olive Garden
08.2019 - 04.2020
Office Assistant
Marthaler Chevrolet of Worthington
01.2019 - 08.2019
IT Administrative Assistant
Wells Fargo
06.2017 - 11.2018
Cashier
Hy-Vee, Inc
03.2017 - 04.2018
Office Assistant
ABRA Auto Body & Glass
12.2016 - 06.2017
Associate of Science - AS - Business Management
Minnesota West Community and Technical College