Nicole Vest
Las Vegas,NV
Summary
Dynamic hospitality expert known for exceeding sales targets and fostering strong customer relationships. Proven success in managing high volumes of inquiries while leveraging product knowledge to tailor recommendations. Focused on creating positive, memorable experiences through teamwork and meticulous workspace management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Stay At Home Mom
Myself
Las Vegas, Nevada
10.2023 - Current
- Directed daily household management and routines to address family necessities.
Bartender and Cannabis Server
Nuwu / Sky High Lounge
06.2023 - 11.2023
- Led cocktail preparation and service, ensuring high-quality beverage presentation for cannabis cocktails.
- Served customers at bar and lounge, offering tailored cannabis cocktail and smoking options to meet individual preferences.
- Utilized extensive cannabis knowledge to provide informed recommendations to customers.
- Upsold cannabis products by leveraging expertise to enhance guest experiences based on individual needs.
- Managed high customer volumes during special events, ensuring timely service and enhanced guest satisfaction.
- Managed cash handling duties with precision, ensuring accurate accounting at each shift's end.
- Cultivated positive work environment through effective teamwork and clear communication with colleagues.
- Maintained a clean, organized workspace to comply with health and safety regulations.
Sales Associate
Rise Cannabis Dispensary- GTI
Las Vegas, Nevada
11.2022 - 06.2023
- Exceeded personal sales targets consistently through proactive customer engagement and extensive product knowledge.
- Increased sales revenue by cultivating strong customer relationships and recommending suitable products.
- Guided customers in locating specific products and provided tailored product advice to enhance their shopping experience.
- Processed cash transactions accurately, reinforcing compliance with company policies and contributing to a secure cash handling environment.
- Enhanced customer understanding of safe cannabis practices and consumption methods to promote responsible use.
- Facilitated inventory management by dedicating time to accurately count products and verify labels, ensuring stock accuracy and availability.
- Maintained adherence to state regulations and company policies to uphold operational standards.
- Maintained cleanliness of store environment, ensuring well-kept floors, windows, and displays.
Sales Associate
Euphoria Las Vegas
01.2020 - 06.2022
- Educated clients on promotional offerings, enhancing customer engagement and driving sales.
- Developed extensive product knowledge to facilitate effective upselling and cross-selling.
- Established trusting relationships with customers through personalized connections.
- Created welcoming experiences for new and potential customers, fostering positive relationships.
- Coordinated timely, accurate package deliveries, contributing to improved customer satisfaction.
- Maintained detailed records of deliveries and payments received from customers.
- Adhered to all regulations regarding cannabis transportation.
Administrative Assistant/Manager
Golden Steer Steakhouse
01.2018 - 06.2019
- Developed and implemented administrative processes, enhancing operational efficiency for approval by upper management.
- Managed morning server tip paperwork, bar cash counts, and bank deposits, ensuring accurate financial records.
- Ensured accuracy in financial reporting by monitoring daily cash transactions.
- Monitored office inventory to maintain adequate supply levels.
- Supervised daily restaurant operations to ensure efficient service and guest satisfaction.
- Trained staff and communicated job expectations to foster team building and discipline.
- Addressed customer issues directly, implementing corrective actions to enhance relations.
- Opened and closed location, overseeing shift changes to maintain consistent operational flow.
Administrative Assistant
Andre's and Alize at the Palms
03.2007 - 11.2017
- Developed administrative processes that enhanced office efficiency and supported organizational objectives.
- Coordinated appointments, meetings, and conferences to improve communication flow and support organizational goals.
- Organized physical and digital files, ensuring timely updates of project materials.
- Delivered customer service by promptly responding to client inquiries and concerns, enhancing client satisfaction.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained confidentiality of sensitive information, adhering to data protection regulations.
- Tracked and submitted employee timesheets for accurate payroll processing.
- Supported recruitment processes by scheduling interviews and communicating with applicants.
- Fostered a positive work environment through effective communication and relationship-building among colleagues, enhancing team collaboration.
Education
Hospitality And Psychology
University of Nevada, Las Vegas
Las Vegas, NV05-2006
Skills
- Customer support
- Sales recommendations
- Cash handling and transactions
- Inventory control
- Administrative organization
- Team leadership
- Relationship management
References
Bridgett Dahl 702-510-7360
Andre Rochat 702-376-1765
Joe Marsco 702-813-2518
Certification
- OSHA Regulations and Training
Timeline
Stay At Home Mom
Myself
10.2023 - Current
Bartender and Cannabis Server
Nuwu / Sky High Lounge
06.2023 - 11.2023
Sales Associate
Rise Cannabis Dispensary- GTI
11.2022 - 06.2023
Sales Associate
Euphoria Las Vegas
01.2020 - 06.2022
Administrative Assistant/Manager
Golden Steer Steakhouse
01.2018 - 06.2019
Administrative Assistant
Andre's and Alize at the Palms
03.2007 - 11.2017
Hospitality And Psychology
University of Nevada, Las Vegas