Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nikkiyah Brown

Houston,TX

Summary

Diligent with solid background as Pharmacy Technician. Demonstrated ability to assist pharmacists in preparing medications and managing inventory efficiently. Proven track record of maintaining precise records and ensuring compliance with regulations.

Knowledgeable with solid foundation in life and health insurance policies and client relationship management. Proven ability to guide clients through complex decision-making processes and drive policy sales. Demonstrated skills in risk assessment and strategic planning.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
10.2023 - 08.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Resolved third-party billing, computer system and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

Shift Manager

CVS Pharmacy
10.2021 - 10.2023
  • Supervised ongoing daily production phases.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Esthetician

Megan Michelle Esthetics
05.2021 - 08.2021
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Handled busy schedules and stayed on top of key deadlines.
  • Fostered friendly, warm, and exceptional customer experience.
  • Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.

Education

High School Diploma -

Texas Southern University
Houston, TX

Skills

  • Adaptability
  • Customer service
  • Collaboration
  • Communication
  • Computer literacy
  • Data analysis
  • Marketing
  • Problem solving
  • Time management

Certification

  • Registered Pharmacy Technician - State Boards of Pharmacy.
  • Life and Health Insurance License - Department of Insurance.
  • Licensed Esthetician - Board of Cosmetology.

Timeline

Pharmacy Technician

CVS Pharmacy
10.2023 - 08.2024

Shift Manager

CVS Pharmacy
10.2021 - 10.2023

Esthetician

Megan Michelle Esthetics
05.2021 - 08.2021

High School Diploma -

Texas Southern University

Similar Profiles

CREATE PROFILE
Nikkiyah Brown