Nikkole Suarez
Hollister,CA
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
9
9
years of professional experience
Work History
Lead Key Holder
Salad Works
07.2023 - Current
- Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
- Managed inventory levels for optimal stock availability and minimized excess inventory through careful monitoring and timely ordering.
- Assisted in training new key holders, ensuring they were well-versed in company policies and procedures.
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring positive shopping experience.
BROISTA
DUTCH BROS
05.2022 - 07.2023
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
CASHIER
SAFEWAY
09.2021 - 04.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
ASSISTANT TEACHER
CHILDREN'S COURTYARD
05.2021 - 09.2021
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
AFTER SCHOOL LEADER
YMCA
01.2020 - 03.2020
- Plans and implements meaningful activities
- Collaborated with school staff to develop after-school programming that aligned with academic goals.
- Enhanced student engagement by implementing interactive after-school activities and programs.
- Boosted student participation by organizing extracurricular events, such as clubs and field trips.
CASHIER/GREETER/PROSSESING
VANS
03.2018 - 12.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
CASHIER/CASH OFFICE/ PROSSESING
HOMEGOODS
03.2018 - 06.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Streamlined checkout process for increased efficiency and reduced waiting times.
GREETER/CASHIER
WORK WORLD
11.2017 - 01.2018
- Enhanced customer satisfaction by providing friendly and efficient service upon entry.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
SHIFT LEAD
JAMBA JUICE
03.2017 - 08.2017
- Coaches and motivates team members to successfully perform job requirements and to meet or exceed goals and objectives
- Encourages through mentoring, as well as supporting individual, professional and team growth
- Coordinated with marketing and sales organizations to implement customer-requested features
- Demonstrated effective interpersonal skills with the demonstrated ability to handle sensitive and confidential issues with tact, discretion, and mature judgment
- Solid understanding and experience in shipping, inventory, or purchasing
- Experienced with both closing and opening a store, and manage money well
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
RMS CALLER
AMERICAN INCOME
08.2016 - 03.2017
- I would call people to set up interviews with are mangers.
GREETER/CASHIER
BEBE
11.2016 - 01.2017
- I greeted customers in and asked if they needed any help or had any questions
- Also, if the customers had any clothes I would take their clothes to a fitting room
- Communicated with fellow co-workers to make sure everything ran smoothly, to give customers the best experience
- Solid understanding and experience in inventory, or purchasing
FLOOR MODEL
HOLLISTER CO.
04.2015 - 07.2015
- Greeted customers, kept the store clean, and helped any customers that any questions.
Education
High School Diploma -
KIMBALL HIGH SCHOOL
Tracy, CA05.2016
Microsoft Word 2016 -
John C. Kimball High School
Tracy, CA05.2016
Power Point 2016 -
John C. Kimball High School
Tracy, CA05.2016
Excel 2016 -
John C. Kimball High School
Tracy, CA05.2016
Some College (No Degree) - Kinesiology
Hartnell College
Salinas, CASkills
- Time management
- Multi-task oriented
- Fast learner
- Organized
- Ability to work inateam structure
- Innovative problem-solver
- Effective interpersonal skills
- Store operations
- Cash Handling Accuracy
- Delegation and Supervision
- Performance Evaluations
- Staff Training and Development
Timeline
Lead Key Holder
Salad Works
07.2023 - Current
BROISTA
DUTCH BROS
05.2022 - 07.2023
CASHIER
SAFEWAY
09.2021 - 04.2022
ASSISTANT TEACHER
CHILDREN'S COURTYARD
05.2021 - 09.2021
AFTER SCHOOL LEADER
YMCA
01.2020 - 03.2020
CASHIER/GREETER/PROSSESING
VANS
03.2018 - 12.2019
CASHIER/CASH OFFICE/ PROSSESING
HOMEGOODS
03.2018 - 06.2018
GREETER/CASHIER
WORK WORLD
11.2017 - 01.2018
SHIFT LEAD
JAMBA JUICE
03.2017 - 08.2017
GREETER/CASHIER
BEBE
11.2016 - 01.2017
RMS CALLER
AMERICAN INCOME
08.2016 - 03.2017
FLOOR MODEL
HOLLISTER CO.
04.2015 - 07.2015
High School Diploma -
KIMBALL HIGH SCHOOL
Microsoft Word 2016 -
John C. Kimball High School
Power Point 2016 -
John C. Kimball High School
Excel 2016 -
John C. Kimball High School
Some College (No Degree) - Kinesiology
Hartnell College
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