Overview
Work History
Education
Skills
Activities and Accomplishments
Timeline
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Niklas Walters

3105 Vivian Rd. Monroe,MI

Overview

4
4
years of professional experience

Work History

Account Executive Shadow

Ortho Molecular Products
Detroit, MI
01.2025 - Current
  • Accompanied an Account Executive during client meetings with doctors, gaining insights into the pharmaceutical industry.
  • Observed client meetings to gain insights into account management processes.
  • Observed product demonstrations to learn effective sales techniques.

Member Service Representative

Planet Fitness
Monroe, MI
06.2023 - Current
  • Assisted with the opening of new accounts and processed account maintenance requests.
  • Helped members resolve account problems and navigate internal systems to handle routine needs.
  • Handled customer complaints in an efficient and courteous manner to maintain trust and company loyalty.
  • Participated in team meetings to discuss customer service strategies and goals.

Lifeguard/Swim Instructor

Monroe Family YMCA
Monroe, MI
07.2021 - 08.2023
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.
  • Attended periodic training sessions to maintain certifications in CPR, AED, and First Aid.
  • Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.

Education

Bachelor of Science - Cellular and Molecular Biology

Central Michigan University
Mount Pleasant, MI
12-2024

Skills

  • Customer service
  • Account management
  • Microsoft Office
  • Team leadership
  • Goal oriented
  • Public speaking

Activities and Accomplishments

  • 2020 Eagle Scout
  • Member of the Pre-Dental Society

Timeline

Account Executive Shadow

Ortho Molecular Products
01.2025 - Current

Member Service Representative

Planet Fitness
06.2023 - Current

Lifeguard/Swim Instructor

Monroe Family YMCA
07.2021 - 08.2023

Bachelor of Science - Cellular and Molecular Biology

Central Michigan University

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Niklas Walters