Niko Freedman
Los Angeles,CA
Summary
Dedicated and detail-oriented professional with extensive experience in customer service within the restaurant industry. Proven ability to handle high-pressure environments, work independently and as part of a team, and communicate effectively with customers and colleagues.
Overview
4
4
years of professional experience
Work History
Server and Cashier
Ramen of York
01.2022 - Current
- Provided excellent customer service by memorizing the menu and fulfilling customer needs
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained cleanliness of tables and managed a busy dining environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Mia Sushi
01.2021 - 01.2022
- Memorized menu and suggested alcohol pairings
- Managed high-pressure situations in a fine dining environment
- Handled online orders and coordinated with DoorDash and Uber Eats drivers
- Left position upon graduating high school.
Restaurant Server
Chateau Lemongrass
05.2021 - 08.2021
- Managed customer orders both in-person and over the phone
- Bussed tables and maintained cleanliness of public areas
- Served customers and handled various transactions and inquiries.
Education
Eagle Rock High School (Highly Gifted Magnet)
Los Angeles, CASkills
- Strong customer service skills
- Attention to detail
- Effective teamwork and independent work capabilities
- Excellent written and verbal communication
- Extensive restaurant experience
Timeline
Server and Cashier
Ramen of York
01.2022 - Current
Restaurant Server
Chateau Lemongrass
05.2021 - 08.2021
Server
Mia Sushi
01.2021 - 01.2022
Eagle Rock High School (Highly Gifted Magnet)
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