Niko Nikolaev
North Hollywood
Summary
Achieved high customer satisfaction in luxury retail through attentive listening and resourcefulness. Established connections with influential figures, gaining valuable insights for professional growth. Crafted compelling narratives to enrich customer engagement and loyalty.
Achieved significant revenue growth through the development of strong client relationships in B2B business development. Identified and capitalized on new business opportunities, adapting strategies to meet changing market needs. Drove team collaboration to consistently deliver results and exceed client expectations. Excelled in strategic planning, customer relationship management, and effective communication, establishing a reputation for reliability and a focus on outcomes.
Overview
6
6
years of professional experience
Work History
Account Manager - B2B Business Development
ADT Security Systems
Los Angeles, CA
02.2025 - 11.2025
- Cultivated strong relationships with B2B clients to enhance customer loyalty and retention.
- Developed strategic business plans to drive growth and increase market share within assigned territories.
- Executed targeted marketing campaigns that effectively promoted security solutions to prospective clients.
- Analyzed client needs and proposed tailored security solutions, resulting in improved satisfaction rates.
Interior Design Consultant
Fred Segal (Home)
Culver City, CA
02.2024 - 01.2025
- Assisted clients in selecting furnishings and finishes to enhance interior aesthetics.
- Clientele
- Operational Services of the store.
- Collaborated with vend and design studios to ensure design integrity during implementation.
- Created detailed design plans using software tools to visualize concepts for clients.
Manager in Training
Furniture Row
Dallas, TX
03.2022 - 12.2023
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained new employees on product knowledge and sales techniques to enhance customer experience.
- Collaborated with management to identify process improvements and implement operational efficiencies.
- Assisted in inventory management, maintaining accurate stock levels and organization of showroom displays.
Operations Manager
James Perse
Malibu, CA
04.2021 - 01.2022
- Streamlined operations to enhance efficiency and reduce errors in daily processes.
- Mentored team members on best practices for inventory management and order fulfillment.
- Implemented process improvements that increased productivity across multiple departments.
- Coordinated cross-functional teams to align objectives and enhance overall workflow efficiency.
Fashion Advisor
Chanel
Beverly Hills, CA
01.2020 - 02.2021
- Advised clients on luxury fashion selections, enhancing personal style and wardrobe coherence.
- Developed tailored styling strategies to meet individual client needs and preferences.
- Conducted in-depth product knowledge sessions to educate team members on brand heritage and offerings.
- Fostered strong client relationships through exceptional customer service and follow-up communications.
Education
Graduate - Art and Science
Baikal state University
Russia01.2008
Skills
- Pipeline management
- CRM proficiency
- Professional Training Course
- Proficient in Microsoft Word, excel, etc
- Visual merchandising and staging
CUST
Thank you for your consideration
Timeline
Account Manager - B2B Business Development
ADT Security Systems
02.2025 - 11.2025
Interior Design Consultant
Fred Segal (Home)
02.2024 - 01.2025
Manager in Training
Furniture Row
03.2022 - 12.2023
Operations Manager
James Perse
04.2021 - 01.2022
Fashion Advisor
Chanel
01.2020 - 02.2021
Graduate - Art and Science
Baikal state University