Niko Thompson
Chicago,IL
Summary
Dedicated and reliable security officer with several years of experience in high profile retail and events proven track record in providing superior customers service surveillance, crowd management, and emergency response seeking a long term and stable position .
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer Agent
P4 Security Solutions
Downers Grove, Illinois
04.2024 - Current
- Oversaw premises to prevent unauthorized access and uphold safety compliance.
- Executed regular patrols to identify and mitigate security risks.
- Assisted visitors with check-in process to create welcoming environment. Guided foot traffic to enhance customer experience. Verified identification to confirm age compliance for service.
- Managed high-stress situations with composure and professionalism to ensure effective de-escalation.
Armed Security Officer
Silver Star Protection
Rolling Meadows, Illinois
09.2024 - 08.2025
- Controlled access verifying valid zidentication and monitoring entry and exits
- Monitored CCTV system to reduce potential theft check perimeter and parking lot for suspicious activity
- Monitored high visible armed security for high volume dispensary protect visitors ,employees, customers,and inventory
Retail Security Officer
Lawdog Security & Investigations Chicago Security Services
Chicago, Illinois
04.2024 - 09.2024
- Ensured constant visibility throughout premises to deter criminal activity.
- Assisted in loss prevention efforts by monitoring store activities. Supported initiatives to deter shoplifting through proactive visibility. Remained alert to reduce risk of theft.
- Managed interactions with disruptive and aggressive customers, ensuring resolution of conflicts.
- Managed emergency response to disturbances, including fire and medical incidents, ensuring professionalism and safety.
High School Security Guard
Prudential Security Defense
Chicago, Illinois
03.2021 - 08.2023
- Supervised monitoring of entry and exit points in hallways and bus lanes during peak periods.
- Assisted in organizing events by coordinating football games, dances, and assemblies. Supported access control for parking lots and monitored safety of spectators.
- Mediated student conflicts in crowded environments to ensure a safe and conducive atmosphere.
- Assisted in executing emergency crowd control drills to enhance safety. Supported organized movement during lockdowns to facilitate effective evacuations. Helped maintain calm during emergency situations.
Education
Diploma - Medical Assistant ,EKG, Phlebotomy
Midwestern Career College Trade
Chicago, IL05-2013
South Shore Community High School
Chicago, IL06-1994
Skills
Emergency response
De-escalation tactics
Incident reporting
CCTV Monitor
Emergency evacuation procedures
Security equipment operation
Crisis management
Surveillance
Observational skills
Entry Access control
Crowd control
Certification
- CPR/AED First Aid Certificate
- 20- hour PERC Card
- 40- hour Armed
- FCC
- Active Shooter Response
- 20-hour State Emergency produces
Accomplishments
- Quality results over 100 customers serve or more a shift a day 100% improvement, incidents prevented
- Balanced hospitality by maintaining a calm,approachable demeanor enhancing the dispensary reputation for being both secure and customer Friendly
Timeline
Armed Security Officer
Silver Star Protection
09.2024 - 08.2025
Security Officer Agent
P4 Security Solutions
04.2024 - Current
Retail Security Officer
Lawdog Security & Investigations Chicago Security Services
04.2024 - 09.2024
High School Security Guard
Prudential Security Defense
03.2021 - 08.2023
South Shore Community High School
Diploma - Medical Assistant ,EKG, Phlebotomy
Midwestern Career College Trade