Nikola Knoblauch
Victoria,MN
Summary
Dynamic Accounts Receivable Specialist with a proven track record at CorroHealth, adept in debt collection and enhancing customer relations. Excelled in investigative research and cross-functional team collaboration, significantly improving billing dispute resolution processes. Skilled in transforming accounts receivable operations with a focus on efficiency and client satisfaction.
Overview
13
13
years of professional experience
Work History
Accounts Receivable Specialist
CorroHealth
Plano, TX
02.2021 - 01.2025
- Kept accounts receivable tracking database current with relevant client information, collection, and billing progress and program changes.
- Negotiated payment plans with delinquent accounts.
- Processed new customer forms to set up accounts in system.
- Responded promptly to customer inquiries regarding their account status or payment history.
- Coordinated with sales and customer service departments to resolve billing issues.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
Accounts Receivable Specialist
Travelliance
Bloomington, MN
12.2014 - 06.2020
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Generated, mailed and monitored invoices.
- Received and recorded cash, checks and transfers.
- Maintained accurate records of all accounts receivable transactions.
Purchasing Agent
General Mills
Minneapolis, MN
03.2012 - 04.2014
- Managed the procurement process from requisition to delivery.
- Developed and implemented policies and procedures for the purchasing department.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Collaborated with other departments to ensure materials were purchased in a timely manner.
- Collaborated with other departments to assess company purchasing needs.
- Maintained accurate records of purchases including item descriptions, quantities ordered and received.
Education
Associate of Applied Science - Business
Minnesota School of Business
Richfield, MN06-1997
Skills
- Investigative research
- Cash application
- Billing dispute resolution
- Statement issuing
- Credit and collections
- Relationship building
- Collections
- Customer service support
Timeline
Accounts Receivable Specialist
CorroHealth
02.2021 - 01.2025
Accounts Receivable Specialist
Travelliance
12.2014 - 06.2020
Purchasing Agent
General Mills
03.2012 - 04.2014
Associate of Applied Science - Business
Minnesota School of Business
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