Experienced outside sales specialist who consults with customers, builds strong relationships and increases sales numbers while offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base. Motivated individual with experience in customer service, account management, and direct sales. Skilled in building customer relationships and understanding customer needs.
Hi, I’m
Nikolas Werner
Enterprise & Inside Sales Professional
Denver,CO
Summary
Overview
7
years of professional experience
4
years of post-secondary education
Work History
Homebot
Enterprise Business Development Representative
01.2024 - Current
Job overview
- Learned and adapted quickly to new technology and software applications SalesForce, Outreach, Hubspot, Zoom Info, to handle current portfolio and prospective leads.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Conducted market research to identify new business opportunities and target areas for expansion.
- Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
- Maintained current knowledge of evolving changes in marketplace.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Created customized presentations tailored to individual client needs, effectively communicating value propositions.
- Collaborated closely with marketing teams to develop targeted campaigns for lead generation.
- Identified new business opportunities through cold calling, networking, marketing prospective database leads.
- Increased client base by identifying potential customers and initiating strategic outreach.
- Remained up-to-date on industry news and emerging technologies to effectively position company as thought leader in its field.
- Developed business pipeline using cold and warm techniques.
- Expanded business through effective network development, identifying new, and prospective clients.
- Boosted brand awareness by representing company at industry events and conferences.
Homebot
Inside Sales Repres
01.2023 - 12.2023
Job overview
- Led team in outbound meetings booked (81), outbound conversion rate (44%) and inbound conversion rate (44%)
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Used CRM software to maintain detailed contact logs and account records.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Monitored industry news and trends to stay up-to-date on competitive landscape and stayed current on company offerings and industry trends.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Homebot
Sales Development Representative
03.2022 - 12.2022
Job overview
- Led team on outbound meetings booked (97 over 8 months)
- Trained new employees on customer service, money handling and organizing strategies.
- Recommended correct products based on customer needs, product specifications and strategic application.
- Established professional online presence through strategic content sharing on LinkedIn and other platforms, leading to increased engagement with prospects and industry influencers.
- Handled inbound sales inquiries, customer issues, and closed prospects
Urban Peak
Lead Housing Supervisor
12.2016 - 03.2022
Job overview
- Facilitated team meetings and create and lead weekly group therapy for clients
- Was selected to represent Urban Peak by giving presentations on individual research and lead workshops to 100+ service providers
- Update and organize tenant paperwork, assist in onboarding new case managers and direct care staff to review programmatic procedures and policies
- Provide ongoing case management and file management for clients within Urban Peak’s housing programs for compliance standards and organizational audits for multiple Govt subsidies and HUD
- Manage check requests and Rent Rolls for Urban Peak clients receiving housing assistance for finance to complete billing
- Co-Chair of Racial, Equity, Diversion, & Inclusion Steering Committee
- Provided delivery of appropriate and effective program services and maintained safe and positive environment
Education
Wartburg CollegeWaverly, Iowa
Bachelor of Arts from Social Work (Phi Alpha Honors of Social Work)
09.2012 - 05.2016
University Overview
Skills
Selling: Adept at evoking customer needs and pain points to provide thoughtful solutions to move a complex sales cycle to close Experienced with traditional and non-traditional SaaS sales cycles
undefinedTimeline
Enterprise Business Development Representative
Homebot
01.2024 - Current
Inside Sales Repres
Homebot
01.2023 - 12.2023
Sales Development Representative
Homebot
03.2022 - 12.2022
Lead Housing Supervisor
Urban Peak
12.2016 - 03.2022
Wartburg College
Bachelor of Arts from Social Work (Phi Alpha Honors of Social Work)
09.2012 - 05.2016
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