Nikolas Woodin-San Martin
Seattle,WA
Summary
Dynamic and versatile professional with extensive experience in customer service and leadership across diverse sectors. Proven track record in fostering team engagement and delivering exceptional service experiences, particularly in high-pressure environments. Committed to continuous personal and professional growth, leveraging what I believe to be the three keys to success: adaptability, a strong work ethic, and a sense of humor, to achieve organizational success.
Overview
7
7
years of professional experience
Work History
Bartender
Ables Steakhouse
Burien, WA
06.2024 - Current
- Crafted original cocktails utilizing handmade syrups, infusions, bitters, cordials, and clarification methods to provide an excellent drinking experience.
- Expertly crafted a wide range of classic and innovative cocktails, incorporating both traditional techniques and modern trends, to deliver a high-end bar experience.
- Played a key role in curating and launching a signature cocktail menu, contributing original recipes that enhanced the bar's reputation for creativity and quality.
- Streamlined bar operations by maintaining an efficient setup and organizing inventory, ensuring optimal service flow, and minimal downtime during peak hours.
- Demonstrated exceptional customer service by effectively managing challenging situations, including addressing conflicts with intoxicated patrons, and diffusing tense interactions.
- Applied techniques and knowledge gained from Liquid Intelligence by Dave Arnold, and The Bar Book by Jeffrey Morgenthaler.
Army Bandsman
Washington Army National Guard
Lakewood, WA
03.2018 - Current
- Promoted to a leadership position in April 2024, I was trusted to lead multiple groups in public engagements and take charge of the unit's physical readiness program.
- Developed discipline, organizational skills, and the ability to thrive in high-pressure environments, ensuring the unit's success in both military and civilian settings.
- Managed public relations and coordinated with various agencies, further refining leadership and communication skills, which were applied to fostering positive community engagement.
- Managed supply inventory by reorganizing, itemizing, and eliminating excess, while maintaining repair logs to ensure unit members were properly equipped.
Server/Shift Leader
El Encanto
Kirkland, WA
05.2023 - 04.2024
- Joined the grand opening team, contributing to the restaurant's brand establishment, and upholding its high standards of service and excellence.
- Worked closely with the sommelier to develop an expert-level knowledge of Spanish, Mexican, and Washington wines, enhancing wine service and food pairings to create an elevated dining experience.
- Cross-trained with the bar team to expand knowledge of craft cocktails, fine spirits, and their complementary pairings, furthering a well-rounded expertise in beverage service.
- Assisted the General Manager with tequila selection, pricing, and ordering, revamping the tequila menu to offer an exclusive, curated selection that aligned with the restaurant's high-end culinary offerings.
- Collaborated with the chef to understand the intricacies of the menu, including food preparation, style, and allergens, ensuring seamless service and personalized guest recommendations.
- As a part-time Shift Leader, I efficiently managed high-volume sections, maintained exceptional standards of service, and provided detailed menu presentations for a discerning clientele.
Server
Cantina Monarca
Bellevue, WA
02.2023 - 05.2023
- Developed expertise in tequila service, working with over 100 varieties to offer expert recommendations and pairings to enhance the guest experience.
- Gained in-depth knowledge of traditional Mexican cuisine and its pairing with craft cocktails and tequila, providing guests with culturally informed, elevated service.
- Focused on providing a comprehensive dining experience, ensuring smooth service, and thoughtful pairings that catered to the specific tastes and preferences of each guest.
Server/Waiter
Jimmy's On First
Seattle, WA
10.2022 - 02.2023
- Excelled in a fast-paced, high-volume environment, consistently delivering attentive service to a diverse range of guests, while maintaining exceptional attention to detail.
- Demonstrated adaptability by handling special events and catering to large parties, ensuring high standards of presentation and service.
Health Services Consultant
State Department of Health
Tumwater, WA
07.2020 - 01.2022
- Led logistical operations at the Yakima mass vaccination site, overseeing supplies, and ensuring smooth operations under pressure.
- Managed large volumes of data and documents, demonstrating strong organizational and multitasking skills in a high-stakes environment.
Education
Bachelor's in Progress - Music & Biology
University of Washington
Seattle, WA01-2022
Skills
- Anticipating guest needs
- Outgoing personality
- Marketing and sales experience
- Conversant in Spanish
- Syrup crafting
- Beverage cordial creation
- Tincture formulation
- Bar restocking
- Basic accounting
Timeline
Bartender
Ables Steakhouse
06.2024 - Current
Server/Shift Leader
El Encanto
05.2023 - 04.2024
Server
Cantina Monarca
02.2023 - 05.2023
Server/Waiter
Jimmy's On First
10.2022 - 02.2023
Health Services Consultant
State Department of Health
07.2020 - 01.2022
Army Bandsman
Washington Army National Guard
03.2018 - Current
Bachelor's in Progress - Music & Biology
University of Washington
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