Nikole Boggus
Lenexa,KS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Operating Partner
Whataburger
02.2017 - Current
- Managed effective customer service and quality assurance programs to protect business reputation.
- Determined appropriate financial goals and administered budgets to control expenses.
- Recruited and hired qualified candidates to fill vacancies.
- Set and implemented promotional strategies to drive business growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and implemented strategies to increase sales and profitability.
General Manager
Jack in the Box
06.2015 - 02.2017
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Daycare Teacher
St. Christopher's
09.2008 - 02.2014
- Engaged with children on individual basis to build positive relationships and promote learning.
- Implemented curriculum to enhance classes with learning-focused activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
GED -
Foothills Adult School
El Cajon, CA08-2006
Skills
- Operational excellence
- Training and coaching
- Facilities management
- Program oversight
- Financial control management
- Team development
- Brand marketing
Timeline
Operating Partner
Whataburger
02.2017 - Current
General Manager
Jack in the Box
06.2015 - 02.2017
Daycare Teacher
St. Christopher's
09.2008 - 02.2014
GED -
Foothills Adult School
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