Nikole Evans
Pt.Pleasant
Summary
Results-driven office manager with over 13 years of experience in optimizing office operations and managing patient scheduling. Known for implementing effective policies and mentoring staff to maintain high performance standards and improve operational efficiency.
Overview
17
17
years of professional experience
Work History
Office Manager
Keelan Eye Care
Pt. Pleasant, NJ
06.2012 - 02.2026
- Streamlined office operations, enhancing workflow efficiency and reducing administrative bottlenecks.
- Managed scheduling for patient appointments, optimizing staff resources and improving patient satisfaction.
- Developed and implemented office policies, fostering a compliant and organized work environment.
- Supervised administrative staff, providing mentorship and training to ensure high-quality performance standards.
- Oversaw inventory management, ensuring adequate supplies while minimizing costs through strategic sourcing.
- Led initiatives to improve patient record management systems, increasing accuracy and accessibility of data.
Pharmacy Technician
Walgreens
Toms River, NJ
08.2009 - 07.2012
- Managed prescription medication dispensing and verification processes to ensure accuracy and compliance.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
Education
High School Diploma -
Neptune High School
Neptune, NJSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
Timeline
Office Manager
Keelan Eye Care
06.2012 - 02.2026
Pharmacy Technician
Walgreens
08.2009 - 07.2012
High School Diploma -
Neptune High School