Nikole Krslovic
Fort Lauderdale,FL
Summary
Sales-minded travel consultant with passion to sell and focused on leisure travel. Offers strong research background and love of all things travel. Enjoys working with clients searching for vacation of lifetime.
Overview
7
7
years of professional experience
Work History
Personal Cruise Consultant
Norwegian Cruise Line
Sunrise, FL
11.2020 - Current
- Organized customer travel documents, such as passports, visas, and insurance policies.
- Provided accurate information on ports of call, shore excursions, and other cruise-related activities.
- Assisted in selecting appropriate cruises based on customer preferences and budget constraints.
- Created detailed itineraries for each assigned cruise.
- Handled all payment transactions including deposits, final payments, onboard credits and refunds.
- Maintained an up-to-date knowledge of current promotions from various cruise lines.
- Conducted follow-up calls to customers after their return from a cruise vacation to assess satisfaction levels.
Sales Consultant
University Dodge
Davie, FL
01.2020 - 11.2020
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Conducted test drives for prospective buyers.
- Developed relationships with potential buyers through phone calls and emails.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Provided follow-up customer service after a car sale was completed.
Sales Consultant
Pines Lincoln
Pembroke Pines, FL
05.2017 - 10.2019
- Developed and implemented strategies for increasing internet sales.
- Analyzed market trends to identify potential opportunities for increased web traffic.
- Responded to customer inquiries via phone or email promptly and professionally.
- Negotiated prices with customers and closed sales transactions.
- Maintained up-to-date knowledge of current models, features, accessories and their benefits.
Education
High School Diploma -
Marjory Stoneman Douglas High School
Parkland, FL06-2008
Skills
- Goal-Oriented
- Travel industry knowledge
- Client Relationship Building
- Destination familiarity
- Travel Planning
Timeline
Personal Cruise Consultant
Norwegian Cruise Line
11.2020 - Current
Sales Consultant
University Dodge
01.2020 - 11.2020
Sales Consultant
Pines Lincoln
05.2017 - 10.2019
High School Diploma -
Marjory Stoneman Douglas High School
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