Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikole Niebolte

Annandale

Summary

Motivated professional transitioning to receptionist role, bringing 7 years of experience as Laboratory Assistant and Laboratory Receptionist. Strong communication, organizational, and multitasking skills improve front-desk operations. Dedicated to providing exceptional customer service with a friendly and proactive approach.

Overview

7
7
years of professional experience

Work History

Phlebotomist

Stellis Health
Buffalo
09.2023 - Current
  • Managed multi-line phone system and routed calls efficiently.
  • Provided excellent customer service at all times while interacting with both internal and external patients.
  • Greeted patients, creating a welcoming atmosphere.
  • Processed outgoing mail, ensuring timely delivery.
  • Scheduled and confirmed appointments.
  • Collected blood samples using proper techniques and safety protocols.

O'Brothers Liquor Store

Cashier
Annandale
12.2021 - 09.2023
  • Provided exceptional customer service, creating a welcoming shopping environment.
  • Stocked shelves with merchandise when needed.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Collected payments and provided accurate change.

Lab Assistant

Allina Health
Buffalo
04.2018 - 02.2021
  • Scheduled and confirmed appointments.
  • Logged patient information into electronic health records efficiently and accurately.
  • Maintained cleanliness and organization of the phlebotomy area and equipment.
  • Provided excellent customer service while interacting with patients.

Education

Phlebotomy

Hennepin Technical College
Minneapolis, MN
08-2016

Dental Assistant

Hibbing Community College
Hibbing, MN
05-2015

High School Diploma -

Monticello High School
Monticello, MN
05-2012

Skills

  • Multi-line phone system
  • Appointment scheduling
  • Customer service
  • Time management
  • Phone etiquette
  • Positive and professional
  • Front desk operations
  • Basic Microsoft Office knowledge

Timeline

Phlebotomist

Stellis Health
09.2023 - Current

O'Brothers Liquor Store

Cashier
12.2021 - 09.2023

Lab Assistant

Allina Health
04.2018 - 02.2021

Phlebotomy

Hennepin Technical College

Dental Assistant

Hibbing Community College

High School Diploma -

Monticello High School

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