Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Nikole Vincze

Pompano Beach,FL

Summary

Adventurous and ambitious professional with strong communication skills and exceptional customer interactions, committed to delivering outstanding service and building positive relationships, always striving to excel in a dynamic environment.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

ZN Wall Designs
Davie, FL
05.2024 - 07.2024
  • I was a seasonal hire, and I worked both remotely and in person. I dealt with responding to phone calls and text messages, email requests, and maintaining customer inquiries. Responded to telephone inquiries and complaints following standard operating procedures.
    Addressed customers courteously using suitable methods and problem-solving skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Kitchen Assistant

Green Apple Truly Healthy
Pembroke Pines, FL
01.2021 - 01.2024
  • Not only did I work as a kitchen assistant, but I also served as a cashier, waitress, and provided customer service support.
  • Brewed coffee and made smoothies for customers and staff.
  • Moved and arranged tables, chairs, and place settings to organize seating for groups.
  • Stored food properly to prevent spoilage or cross-contamination.
  • Emptied and maintained trash cans and outdoor dumpster area.
  • Restocked beverage machines and condiments in preparation for busy periods.
    Washed dishes, glassware, and flatware by hand or with an industrial dishwasher.
  • Cleaned kitchen floors by regularly sweeping, mopping, and removing spills.

Education

High School Diploma -

Somerset Arts Conservatory
Pembroke Pines, FL
05-2024

Skills

  • Customer Service
  • Spanish Interpreting
  • Call Management
  • Strong telephone etiquette

Languages

Spanish
Full Professional
English
Native/ Bilingual
Hungarian
Elementary

Timeline

Customer Service Representative

ZN Wall Designs
05.2024 - 07.2024

Kitchen Assistant

Green Apple Truly Healthy
01.2021 - 01.2024

High School Diploma -

Somerset Arts Conservatory

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Nikole Vincze