Summary
Overview
Work History
Education
Skills
Timeline
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Nikolozi Ungiadze

Feasterville,PA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Table Games

Parx Casino
Bensalem, PA
07.2023 - Current
  • Communicated effectively with other members of the table games staff team.
  • Demonstrated proper shuffling techniques for each game dealt.
  • Responded quickly and appropriately to any disputes that arose between players.
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.

Remote Service Manager

TBC Bank
Tbilisi
01.2020 - 08.2021
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Ensured compliance with industry regulations and company policies.
  • Analyzed customer feedback data to develop action plans for improving services offered.

Municipal Transport Technician

Metro Plus
Rustavi
01.2019 - 12.2019
  • Identified any additional service needs that may be required during regular inspections or repairs.
  • Followed all safety protocols while working in the shop environment.
  • Communicated with customers regarding repair status updates throughout the process of completing work orders.
  • Inspected and diagnosed mechanical, electrical, hydraulic, pneumatic and fuel system components to identify faults and malfunctions.

Education

BBA - Business Administration

Ilia State University
Tbilisi

Skills

  • Problem-solving aptitude
  • Team Collaboration
  • Active Listening
  • Conflict Mediation
  • Adaptability and Flexibility
  • Excellent customer service
  • Strong mathematical skills
  • Stress Tolerance
  • Effective Communication

Timeline

Table Games

Parx Casino
07.2023 - Current

Remote Service Manager

TBC Bank
01.2020 - 08.2021

Municipal Transport Technician

Metro Plus
01.2019 - 12.2019

BBA - Business Administration

Ilia State University

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Nikolozi Ungiadze